[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
! e/ Z6 t( q! B+ L5 a& V
5 i+ A. n3 |2 V" Q9 W( S8 [Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
$ x! m" \' Z( c  PAnticipated Start Date: The candidate is required to work immediately
; V8 t2 _' \( d  `& W
% P: t* ]$ w! k& b! }( J6 E% SPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
( j- P* |+ d& V+ Z0 m. n0 }; l
Key Responsibilities:
  K& o! Z: L& c( x8 c•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
2 m8 y( f8 F, D•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
% Z: m, ?- X$ d$ }•        Attend meeting and training to stay current on immigrant settlement matters
( U6 Y( X& z# Q, q5 j2 x•        Maintain front counter service files
0 N  }& K8 P8 G. F( t# H' T! @3 m: F•        Perform general office duties as assigned
' k2 m' n; n" Z/ ?6 P7 K6 {& l•        Report to ISP Program Manager

! [" i9 r: T. R) @Knowledge, Skills and Abilities Required:
; g2 ^7 n8 @. I. F4 P8 i•        Excellent communication (verbal and listening) on phone and in person
* ?0 A( P  k4 v8 t9 i5 y•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
6 Y' J2 B. a/ K1 \) p5 ]% t% I•        Sensitive to the needs of immigrants with multicultural backgrounds
2 `& A8 w0 b" e. U•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

' j, j) t" T1 S$ A1 A/ S2 pQualifications:
% {% L# S8 @+ Q( Q1 {( w4 ?" V•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
: B% X+ _+ Y1 b, q8 L4 [/ o4 D•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
/ D2 x" d9 i9 C$ ~; u0 {

ASSIST

招聘已結束。
1 S5 t8 R+ S- [  N  ^: sHiring Closed.