[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
( u4 o) F/ L# b: o& PAnticipated Start Date: The candidate is required to work immediately

6 h6 {0 I# y, y4 }1 L' }! PPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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$ y( @* g* U1 H. }: T* Z: LKey Responsibilities:
2 \  z: f3 t. p. X•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
, c( u" H: I$ S8 @4 B! d; _% L0 L•        Welcome clients and direct them appropriately
( L$ h9 s# q0 [# [; q' h" V•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
8 \% o" h7 W' O•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
1 H1 P' R- m9 \$ A9 d6 ]•        Attend meeting and training to stay current on immigrant settlement matters
0 g1 {' I% Q$ T0 x! i! g•        Maintain front counter service files
•        Perform general office duties as assigned
  L- }5 R" m- o" B•        Report to ISP Program Manager
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Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
1 g  h6 W) q% a2 G# u2 m•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
. Z; J( U( p' Q( b+ i) {/ W, t/ B! @•        Sensitive to the needs of immigrants with multicultural backgrounds
) s9 }; L" _3 v•        Ability to work effectively in a fast paced office environment
( _" R) C  n; ^) d' ~•        Knowledge of immigrant services
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Qualifications:
•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
+ E% X8 k; b7 a% O& P•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
5 {  {- b! e: q+ y$ v7 eHiring Closed.