[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

Position Title:  Receptionist/Immigrant Services Worker
+ m0 o6 ?5 W- H, z! X7 V4 OHours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
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& v' [& y  H* i; E1 C/ A3 o7 APosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
9 C9 S2 K; k/ t, t: w, u& `& f•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
( _& x' X4 J, M# k7 u, {•        Order and maintain office supplies for the front counter
# A9 i/ a5 @; r: g0 S) v•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
" l4 U0 m' m$ H" n8 S•        Maintain and update the information boards with upcoming events
; y+ G1 ?$ l5 o$ j8 l8 h•        Assist the ISP team in reminding clients to appointments of workshops or other events
% \( [, P! z0 s( s3 `  N1 t•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager

1 R: D8 D3 B3 f2 _) p* h+ i8 ]Knowledge, Skills and Abilities Required:
, ~3 S- a6 w- c5 Y8 G0 f, A•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
9 ?' l5 p5 B( L. S•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
8 Q# o- O5 O. G* q; M•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
( O) }/ j' f' e1 U1 A) w  T, G•        Knowledge of immigrant services
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. D% z6 W) h+ F0 t4 A# W$ O; JQualifications:
) n/ L3 F' Z, b, B•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
- U+ n+ u* K- u/ C0 a7 _3 p" E. I•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
# ~5 F- d+ A& T' uHiring Closed.