[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
; G  r  X2 i0 x% [: @Anticipated Start Date: The candidate is required to work immediately

Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
! O9 j7 S6 H! \, _3 l! G•        Take and deliver messages to the staff of ASSIST
, W8 U& H8 c1 Q3 g•        Welcome clients and direct them appropriately
' P$ I, b& x% h2 x* `- r6 ]•        Order and maintain office supplies for the front counter
+ w" G, h- ~9 v  J4 |•        Perform general clerical functions such as photocopying and faxing documents
4 v0 }: A9 ~1 e' k' M0 O•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
* q; O% u/ v! \  G2 \•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
! l9 m9 c( g9 ^" s•        Attend meeting and training to stay current on immigrant settlement matters
' \8 ^4 p+ l8 A; D7 E) [* u8 ^•        Maintain front counter service files
. b5 G; x" Y; Z, L8 M•        Perform general office duties as assigned
' s; Y2 n; m" X+ J. g) x; n0 d1 a9 m: l•        Report to ISP Program Manager

& m7 H& ]( A: u! [Knowledge, Skills and Abilities Required:
7 j) u; N) h1 ]. j4 o! g9 n/ s7 ]•        Excellent communication (verbal and listening) on phone and in person
" s3 d$ O5 ], v' E( z•        Fluent in Mandarin and Cantonese as an asset
4 c: I/ o, M, h% ^6 _•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
9 ^2 U! o5 Z6 ]•        Microsoft Office operation skills- Excel, Word, Outlook
# g2 W" a( J+ |7 N. ^( R$ b5 ]•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
5 v5 [$ q( c7 y0 w, u•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

" ]: q4 K* ~; z& U% DQualifications:
. u$ {8 t- f* {+ _) h  p7 Z•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
3 Y3 K. b  P  l# q$ R0 y8 g! |•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

6 t& u4 N; r$ i5 l' A+ ZPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
1 g" u/ O  B, ^5 D7 h5 V# RHiring Closed.