[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
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6 T$ P; k8 i: {8 c9 q0 uPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
$ c2 @& b0 i; g" _  ^•        Take and deliver messages to the staff of ASSIST
( n1 y9 m/ w" ~- B# R•        Welcome clients and direct them appropriately
0 l/ D+ f8 [$ j$ [1 x•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
5 B& C2 r8 R4 n% ?% [•        Assist the ISP team in reminding clients to appointments of workshops or other events
, L5 Y5 O- z1 o1 O5 v* e•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
, o' I* B5 k0 o* I1 |: y•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
* k# S2 {7 n5 s) P) z•        Good English writing and oral communication skills
0 ]) M- k. E8 L  T: z•        Ability to work with newcomers and general clients
+ W( V' |7 j9 r' p- R( s7 Z•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
1 _7 B& P+ ^& `* w, d! H% _•        Sensitive to the needs of immigrants with multicultural backgrounds
1 m. h/ o+ X: s, z" G•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

Qualifications:
# T% ?" w& {. e  f% F8 c, u; |•        2-4 years of office and clerical experience
8 u# z( N$ _; }3 V" t•        Receptionist or customer service experience in a fast paced environment
$ d7 j9 G4 v7 {•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
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+ B7 L* b7 n; l  f0 aPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
; H- f& H' L0 m- X  O* UNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
( J) L9 `6 {3 Q- H5 {  U: EHiring Closed.