埃德蒙顿华人社区-Edmonton China

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[招聘信息] [华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

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发表于 2012-8-2 09:48 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Job Description
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Position Title:  Receptionist/Immigrant Services Worker
; e& j, C" x1 F" q2 ]Hours of Work: Part-time (21 hours per week). a7 R  Y1 |7 v
Anticipated Start Date: The candidate is required to work immediately
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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker. 1 a2 f4 u3 O3 X, g
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Key Responsibilities:
/ R: R0 x2 @- b•        Answer incoming calls and route calls to appropriate person
7 q' O2 K- X0 {9 G: f9 N•        Take and deliver messages to the staff of ASSIST7 C# ~! h  Y+ k, q/ V! T4 R3 b3 R
•        Welcome clients and direct them appropriately! L- ~8 Z5 }3 q2 l2 A
•        Order and maintain office supplies for the front counter
7 u' y2 N$ {& @0 R% v•        Perform general clerical functions such as photocopying and faxing documents  r6 s5 q% _: M& e. f
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
2 c- D. }" Z$ s7 C•        Maintain and update the information boards with upcoming events9 ^( g1 S7 [' k* _, c
•        Assist the ISP team in reminding clients to appointments of workshops or other events* ?7 h, O9 a; a- z" D9 a& \
•        Keep the reception area tidy and clean5 D: }: H3 A# {0 e6 J  H% ^
•        Attend meeting and training to stay current on immigrant settlement matters
3 O% {7 p5 Z; Q) P3 o•        Maintain front counter service files: P# T2 o9 Z0 {' x0 I/ u
•        Perform general office duties as assigned7 ~6 Y! F' J: N( u. e. y! @! Z2 N
•        Report to ISP Program Manager
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7 z! K! `$ T2 w( `7 YKnowledge, Skills and Abilities Required:# e- d1 }  j' r, O; K# O9 M! Z/ {
•        Excellent communication (verbal and listening) on phone and in person9 n) I3 b$ f/ Z6 N4 T/ f
•        Fluent in Mandarin and Cantonese as an asset; F$ f0 z" x# @8 s
•        Good English writing and oral communication skills/ L6 @/ U4 q7 K3 y2 R
•        Ability to work with newcomers and general clients
: A* l6 {8 ^. C0 r  c•        Microsoft Office operation skills- Excel, Word, Outlook
9 U8 n  n/ z/ R; C•        Ability to address multi-task and set priority appropriately
$ F% V4 }& ]+ y. H5 {! ?( H# ~•        Sensitive to the needs of immigrants with multicultural backgrounds, D0 U" H% ?6 L9 h) h  ?$ v
•        Ability to work effectively in a fast paced office environment5 Q0 K( m: q7 ~% o) q
•        Knowledge of immigrant services
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Qualifications:, o! Q7 w4 d9 Q+ n: `
•        2-4 years of office and clerical experience 8 \7 X+ m6 o- ^0 i6 ^7 ~4 B, W
•        Receptionist or customer service experience in a fast paced environment  v7 @; c7 S. L& L$ q( m( W
•        Demonstrate workplace maturity and professionalism' F# ]4 O4 j, T0 V# G
•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office. % w0 z: Y; {1 O
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.$ h; V* I4 T& ?8 f8 Q& C
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 楼主| 发表于 2012-8-13 13:47 | 显示全部楼层
招聘已結束。) t. C, G1 _7 c
Hiring Closed.
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