[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

Position Title:  Receptionist/Immigrant Services Worker
( x5 y/ @0 e3 `Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately

9 v# V) K1 ?, xPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
9 F$ d, Z; R$ P: l& N3 o- E•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
2 G9 K4 F  i& T•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
1 {9 t2 c) M: n4 r, X0 r1 M, F•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager
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" D! v1 ^8 F9 e9 K# F$ L: m1 Q# l7 h2 yKnowledge, Skills and Abilities Required:
6 W1 n4 k3 F- Y, R•        Excellent communication (verbal and listening) on phone and in person
# h# [- Z4 i& Q: h& S+ m. e8 p0 Z•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
  v9 q0 z8 X2 E, T9 M  y; ~4 J' s•        Microsoft Office operation skills- Excel, Word, Outlook
: ^% `& X' D, E•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
, S$ y1 W$ ?0 |* ?1 E•        Knowledge of immigrant services

Qualifications:
/ u* {  U7 M- m0 K. Z•        2-4 years of office and clerical experience
' n4 g( a$ w3 g8 j•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
) k) _3 L! I) t; jNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
Hiring Closed.