Sales Representatives

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OUTDOOR FX INC. is Canada’s #1 advertising and sales consulting specialist.
Our company offers sales and advertising solutions that create significant business results for many of Canada’s leading organizations.

) X) d. m$ L! h% z0 TOur consultants are professional and organized problem solvers that provide solution-based insight from a wide range of industries, to manage and be a proactive agent for positive change in our clients businesses.
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3 J( i# W  N' O) YPosition Summary:
What are we looking for? We are launching a TELUS TV and Internet promo campaign in Edmonton city. We are looking for upbeat Face-to-Face Sales Representatives that are able to maintain a sense of humor, a positive attitude and an effective communication style with customers and colleagues at all times. Successful candidates must demonstrate personal drive, commitment and positive energy.

8 F+ V) k. ~8 [% n1 e: ePrimary Responsibilities:
5 o4 h5 Q3 r! H: ?7 _: S( I• Communicate effectively with customers
: J  c) E0 t2 Z2 M& B• Respond to customers’ inquiries; research, resolve, and follow up on customer issues
• Assess customer needs and provide appropriate recommendations and solutions
• Maintain and update customer service database appropriately documenting all transactions and pertinent interactions
• Assist customers with placing orders and diligently follow up with customers regarding their existing orders  
7 x) c4 Q  [; L. K• Quickly, pleasantly, and professionally work with customers to answer questions, de-escalate problems, and determine an agreeable resolution to a customer’s problem and follow through to ensure a level of service that presents an overwhelming positive customer service experience

Minimum Requirements:
$ _# J4 a. r" b7 S0 E• Possesses excellent communication, collaboration, customer service and superior interpersonal skills
• Some sales experience
• Very strong attention to detail and ability to thrive in a fast-paced, agile, passionate start up
! E" }! _$ J9 B, k( b  e( N• Positive, ‘can-do’ attitude and sense of humor are both absolutely required
6 r2 P9 G7 n6 `3 g8 Y7 J  O; X• Excellent documentation and communication skills (verbal & written)
) [) Z* l. ]  d% p• Ability to empathize with and prioritize customer needs
• Effective problem solving skills including decision making, time management & immediate prioritization of tasks as assigned
• Ability to maintain a calm, professional demeanor when faced with high demand, high volume workloads
• Solid comprehension skills - ability to clearly understand and restate the issues the customer presents
• Ability to focus on and resolve customers’ issues without distraction
• Excellent composition skills - ability to compose a grammatically correct, concise, and accurate written response
7 a/ g  f2 R0 k* I2 I• Work successfully in a team environment as well as independently
• Ability to maintain regular and reliable attendance and work a flexible work schedule during peak periods (may include evenings, weekends, and holidays)

If you think you have what it takes please send us your resume to careers@outdoor-fx.com!
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