Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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Job Responsibilities:
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OPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
6 a: J8 d8 u- I2 i+ T7 R* T•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
4 Z. b% M/ G4 ]+ }' O•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
& s  b% H3 o! Q•        Identify and implement best practices in regards to volunteer development.
7 X& x  x; J' U/ E$ I•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

7 a; D, J5 w/ W! s8 q0 ZSPECIAL EVENT PLANNING
( ?$ u9 K4 i8 s) X# s•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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2 `, m% _+ ?3 ]. e: }1 ?/ yADMINISTRATION
2 h+ N6 n, [+ F8 F8 N; ?•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
/ K3 H% |$ A- N- Z3 @•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
* w  t4 j8 [& O$ h) B! z0 s8 C•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
# F  O9 n& H0 W" G+ j3 o•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
4 ?8 C2 T; ^5 b3 Z•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report
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FINANCE
: [7 d( E- I- D) L5 i  O9 H" ^•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

INTERNAL/EXTERNAL RELATIONS
8 ^* g- C* k3 |% h7 f•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
% V4 M8 Z  Q* t; z; Q•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

Qualifications:
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" j4 p' s6 T! t/ L•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
/ a3 p8 _# q) t, P: ?•        Sound judgment and ability to maintain confidentiality
9 n: p, w4 l- i0 B! \5 l  P- C% x# i•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
Please submit all resumes to the Recruitment Coordinator:
3 Y3 [- m, H' V+ fEmail: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
Application deadline: October 29, 2010