Volunteer Services Coordinator

又见炊烟

The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
2 }: \% W- f" d9 _% A- f
7 N( v( B# |$ EJob Responsibilities:

OPERATIONS
8 \- s  F9 I' R0 \8 h; q•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
% t4 i' S' c! p: r•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
; P+ ~& w( ]  b* I3 @$ x# e' g•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
# v& }5 j5 F7 ~9 G" `7 q7 @•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
( M' G2 y; ~& K5 l7 z, D•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
8 a, r7 J& U8 F, p
SPECIAL EVENT PLANNING
3 ?4 M/ T6 g, n% O: ]( J: [•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
: _: k) h, `* Y, u' I+ c•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
/ T2 r, |4 [. P9 w; H! d/ k% z•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
$ F* C3 Y* U' b) F•        Prepare a regular monthly program report



FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
+ M' u2 L6 H8 {% S3 P•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
$ |. C% N7 l" T9 Q, M0 x/ f
" J/ Z+ ~6 C9 x# A5 Z- P3 p- pINTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
) r" O8 C) L' f# K2 ^7 j7 i& c•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
2 \9 e- `, N) |: p9 W•        Attend external functions such as volunteer fairs, trade shows, and special events as required
$ r  B# J# [- G3 f# K1 [
Qualifications:

* [0 x  A7 ^# E9 K) t4 P•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
2 `: I0 e! t' E) O$ ]$ u•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial

0 M7 {: m9 Z4 E6 k# g9 E% c6 L/ FHow to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
3 ?$ j' k7 e0 uApplication deadline: October 29, 2010