Volunteer Services Coordinator

又见炊烟

The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
/ D+ O, z  r( K, q
This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

2 o  r- g5 l+ B0 a$ b+ F5 v1 gJob Responsibilities:

OPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
# S7 W& f% k5 y, {5 R" K•        Maintain the volunteer files and update the database using Raisers Edge
) @  J& u8 l& Y$ D•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
) y8 c. B# z1 u1 _( p•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
1 ~' k- e4 y) a9 G; v•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

3 d3 y/ _/ p& z3 Q" RSPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

( c4 z+ e: ^  N3 Z3 V1 rADMINISTRATION
2 w- N, x) |6 v9 Z" A•        Develop and maintain job descriptions for each volunteer position
3 e- ^. @! n4 N! }$ T# J; }•        Maintain secure volunteers files in accordance with privacy legislation
# O$ }% I! M1 M•        Provide feedback on volunteers’ performance, as appropriate
, u/ E0 W, s2 C& i7 K! B2 o•        Ensure Human Resource policies and procedures are adhered to within the department
0 @: M! |8 L% a( Y$ Y/ ^8 }•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
% i, K; M; R; z' i•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
8 m; z/ ]3 B) r6 Q6 s( j- H! G9 C•        Develop resource and orientation materials for Volunteer Services
6 Z$ B8 t( p. C4 f•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report


& v6 t" ?$ [" K7 `# \% T/ I. p" }
3 m4 N, R! ~& c/ E& ^8 Q0 i, IFINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
; `# H1 ^' {5 w2 N/ Z6 r•        Attend external functions such as volunteer fairs, trade shows, and special events as required

Qualifications:

! C* k. H# P4 {7 M% q: H1 R•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
1 l' Y3 L8 ~2 [. e•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
6 w4 V0 o, f# L$ |•        Knowledge of Raisers Edge software would be beneficial

6 l" Q7 v# r8 i  g! o! F  b+ DHow to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
& [0 E/ }, x9 C& m# p. S0 XApplication deadline: October 29, 2010