Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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, F" `7 w% E" x2 kJob Responsibilities:
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1 H9 {7 `5 [2 H- `- s5 WOPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
2 N$ x4 d6 z: |, c+ n# P& F•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
  `9 b6 ^6 `- u3 f•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
4 Y" \- i2 C3 `, i2 k8 d+ p0 j•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
; J( F3 s; X5 A! D7 F3 x•        Identify and implement best practices in regards to volunteer development.
5 ~2 o) W' U' |& N•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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" y- B5 ]+ y$ USPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
2 c+ T2 I5 c- ?  H& F$ {•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

+ ^1 [, X  L& P- yADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
% g* r3 G/ a9 }) J! ^; n•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
/ P* \5 I6 t& G: P9 Y  [•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
, `* F' D  F" t6 P! k" X  C•        Prepare a regular monthly program report



FINANCE
" {& k8 a% d: X1 a- g•        Ensure the program operates within approved budget and be familiar with potential variances
, K2 X& U* y2 l•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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; W( M# r- c' D6 N& J8 A$ [INTERNAL/EXTERNAL RELATIONS
) l/ U5 D" r! a$ y5 H1 S0 t; P•        Act as liaison to the Y-Knit group of volunteers
: M- \% ?, S9 g- i' K# `•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
- {5 ]# z2 {* }) w: B•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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- _0 J1 b# c: y. `; }Qualifications:
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•        Minimum 2 years experience in Volunteer Coordination
7 y; _- l: k5 }- @•        Excellent organizational skills and multi-tasking ability
% f' \( l6 y* Z7 _* i•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
1 d* @( p- h7 |+ q•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
: P7 n- A' n7 W" N% Z•        Sound judgment and ability to maintain confidentiality
8 L/ S6 D" [3 e9 {•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
Please submit all resumes to the Recruitment Coordinator:
6 e) B$ R- a) x5 }( ]$ j' f2 WEmail: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
Application deadline: October 29, 2010