Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

Job Responsibilities:

/ ], G6 s! s; L2 ?0 D$ dOPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
' M$ p) K6 h! @$ y- f•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
) _1 L4 K. V2 a" m3 K5 O) v•        Develop and implement a comprehensive volunteer recognition program.
7 P. h7 K& z$ h- X* J" A7 f•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
9 F: ~$ u" D9 P; W( N! x•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
2 O" |) t8 B3 d; y, ?•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
- `/ |9 @$ g* J" X0 D+ K4 \5 K1 ^•        Provide feedback on volunteers’ performance, as appropriate
0 `' n9 S. V) I6 U/ X, u; s•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
6 q0 Q! f3 o8 R: `3 A. J6 K•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report



FINANCE
4 i) A6 T1 q7 c, G# g6 b' E$ D/ Q•        Ensure the program operates within approved budget and be familiar with potential variances
$ B# l3 I! `$ n; E0 O5 l( P•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

INTERNAL/EXTERNAL RELATIONS
* W7 S& y3 Z, W1 U. {- K•        Act as liaison to the Y-Knit group of volunteers
; B% {: ^) e" Q•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
4 O# K/ y1 a" B' U•        Follow up with correspondence to outside agency volunteers as appropriate
4 l: G$ x, ~% a! ~: O0 d•        Attend external functions such as volunteer fairs, trade shows, and special events as required

% O4 u8 S6 v8 u# \8 A0 @Qualifications:
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•        Minimum 2 years experience in Volunteer Coordination
6 |# A7 W. u, i7 T1 |. B•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
& K$ [* [  l- G, R5 d•        Ability to work to meet deadlines and to work under pressure
/ T# j7 e8 o5 u3 x•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial

. b* q8 w0 b6 q$ ?# I0 o% {How to apply:
4 [; `. r& \5 h9 D# qPlease submit all resumes to the Recruitment Coordinator:
! Q+ r* H3 {$ i( \Email: recruitment@ywcaofedmonton.org
: Z6 [0 ]9 h0 a- xFax: 780-425-7467
7 C3 u; d) |/ f# D$ |Application deadline: October 29, 2010