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Position: Hotel Front Desk Clerk (NOC 6435)
: u G& T) O8 q: |! m6 xCompany: Delta Edmonton South No. 2 % L0 y! R9 w" W3 \ o% c2 E
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 . o2 c: y5 ]0 Q# @
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits 7 K8 Z. {" T0 @ z& x G
Vacancy: 4 + V: r% I. Z3 J/ Q6 w0 e8 X
6 S6 P- ?& g& J7 o$ rJob Description: : V# F2 F3 v- m3 g; G, C/ s/ r9 V
- Checking guests in/out
! e" T4 c, F) z9 L0 Q; k/ r- Answering guest inquiries regarding hotel services" B. D) H; o* d' W& n4 f7 ?) Y% P# w e
- Provide information about services available in the community and respond to guests' complaints
: M' R% I7 n4 T- Answering telephone calls and handling/ balancing cash
; U0 H1 u' O/ U, V/ \& B5 S- Balance credit card machine * u# R z7 s$ G0 y# b) _
- Maintain an inventory of vacancies, reservations and room assignments 3 q Q5 ^" Y- o1 l C1 p
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
* o9 G- _0 ~2 o* t' @- Present statements of charges to departing guests and receive payment
4 o, J! R* f* D0 p5 e) X9 w; S- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards : Q5 s' i/ Y' ~% h1 A3 ^% \8 ^
- Perform other duties as assigned by Assistant Managers 0 S0 a7 C# x1 X+ a& P
Skills/Requirements:
9 B" D6 Z3 N3 O( {% ^# I4 q- Completion of High School
7 k; J+ U4 V( t, J! b- Strong English communication and interpersonal skills
$ ]; `/ n8 A; q7 r0 v$ j8 O) s/ E- Good computer skills
$ w- a2 d! [' u. B' J0 I3 n H/ ^- Must be able to work with minimal supervision in a high pressure, high volume environment( h+ a! v! T, e/ t' p4 O$ @
- Minimum 1 year experience, strong guest service skills 9 Y6 S- [8 ]' m- s. U J# V: l
- Ability to work night audit shifts and weekends . \, m6 x" _3 B7 L
- Emerit professional certification for front desk agent is required
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Please apply in person or send resume by fax: 780-434-5298 . a# r5 l* M2 m& p+ t) N+ j
Contact Person: Heidi Crites 6 ]( c6 F _# z7 \/ S
Title: People Resources Director |
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