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Position: Hotel Front Desk Clerk (NOC 6435)
! ~/ O$ C6 i5 t; _Company: Delta Edmonton South No. 2 ; R! o: w( d0 l D6 k% Z1 E1 J1 V" C
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 . ^! ~2 N `- s4 f" z; H
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
4 ]6 x s9 B) h& H% `" EVacancy: 4
9 I3 I( K1 ?5 m! z% u* _+ F( {& q; r+ P2 J/ l$ e% X
Job Description: ; i6 c- U$ j# C. m2 C& q
- Checking guests in/out
# `' ?; L5 ~" K+ W4 X( ]- Answering guest inquiries regarding hotel services8 x- @0 E @( G# R5 r5 z
- Provide information about services available in the community and respond to guests' complaints 5 b+ R# P9 D4 T0 M4 ?
- Answering telephone calls and handling/ balancing cash * ?9 [% a3 \( S0 r0 Y( k, v" X4 v
- Balance credit card machine 7 ?: l% E# _/ B' I
- Maintain an inventory of vacancies, reservations and room assignments
: N4 {3 o8 b, t( Z: m- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems 9 |- N' v2 T( e& I
- Present statements of charges to departing guests and receive payment# i" x1 O) w' l, s3 t% ?, _) ]7 K
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards 9 t7 T# t) B3 |6 t
- Perform other duties as assigned by Assistant Managers
" v/ ^1 C$ f. l5 F1 LSkills/Requirements:
- o4 g$ Y7 y! `9 {. @3 L# Y: n$ P5 Y- Completion of High School
1 K7 x" } X* h- Strong English communication and interpersonal skills " l$ M0 {0 d0 K ?/ V1 I
- Good computer skills 2 ]0 ~; }0 a8 u
- Must be able to work with minimal supervision in a high pressure, high volume environment
7 @! r: o9 [* F9 T' T; X3 @- Minimum 1 year experience, strong guest service skills
/ j, D7 ^& }9 Z a5 t4 F7 ]- Ability to work night audit shifts and weekends 9 o, Y+ Y3 h1 |/ h' o- h* P
- Emerit professional certification for front desk agent is required & u( `# x* H% O" ~- l% A
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% Q' [% p: f# w3 I2 ~! vPlease apply in person or send resume by fax: 780-434-5298 . B4 r* S* Z U7 x9 |' S b
Contact Person: Heidi Crites , C7 X# H# }1 p7 I* l
Title: People Resources Director |
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