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Position: Hotel Front Desk Clerk (NOC 6435)
. J" T& t" M/ g5 n) JCompany: Delta Edmonton South No. 2 G4 S/ f- T/ {
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
& t2 d$ \' u3 s; DWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
+ `! A: Q# C8 m* cVacancy: 4 & d# p) g& _% v( u* K
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Job Description:
3 H# Z R! A9 x6 Q' i- Checking guests in/out ( R6 ]9 l8 f9 ~+ V- n6 r
- Answering guest inquiries regarding hotel services
$ Q: I L; h T/ w9 ^" j9 I. T- Provide information about services available in the community and respond to guests' complaints 5 \0 J4 r2 S V# E& N
- Answering telephone calls and handling/ balancing cash
: z+ z$ b; w7 f3 @# P5 P- Balance credit card machine
]" [' x/ B. A; ]% j- Maintain an inventory of vacancies, reservations and room assignments
8 c% y, a$ W" }' F8 X X- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems ) r: I, [% B9 V+ I$ H
- Present statements of charges to departing guests and receive payment
6 [9 b3 |- j {- t0 n9 [- [6 {5 U- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
6 X, {5 Q: n5 q3 p6 l/ n7 y. S- Perform other duties as assigned by Assistant Managers " L, v* T! e( F
Skills/Requirements:1 H; J7 |8 T$ ?
- Completion of High School
) P2 p/ n" \* l+ V9 S; y# |- Strong English communication and interpersonal skills ! d# K7 ?. ~+ N. N' w: k# _8 Y- ?
- Good computer skills
/ ~$ \/ _% Q3 m E: q! T& t- Must be able to work with minimal supervision in a high pressure, high volume environment9 @4 R$ \9 {, d. M
- Minimum 1 year experience, strong guest service skills 4 p w8 I5 c. }: a% Y8 u e' R
- Ability to work night audit shifts and weekends 5 @- `8 ?5 \9 d/ q) a# o$ `" C
- Emerit professional certification for front desk agent is required
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+ `3 @1 O: ^' Z+ rPlease apply in person or send resume by fax: 780-434-5298 & j( ~$ u) e' ]! s' V0 C
Contact Person: Heidi Crites " m+ ] \! t3 c, e& w9 p7 d) z
Title: People Resources Director |
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