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Position: Hotel Front Desk Clerk (NOC 6435) ( U" d% S" p0 M3 S
Company: Delta Edmonton South No. 2 1 W5 H: }+ J9 i" O9 y8 t$ w' I$ z
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 . J& a/ r7 l7 X
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits - l( U6 K9 t" X
Vacancy: 4
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9 s; r$ G" E! {( g$ w" {' [1 u0 AJob Description: " E0 W8 n% \* c: ? i' G
- Checking guests in/out
" R" d! B Z, T. L: W) l' Y( `- Answering guest inquiries regarding hotel services
; F8 z& r. z1 }( e% J5 z- Provide information about services available in the community and respond to guests' complaints - W9 Q& s: P7 o+ u% I% S: D0 Z2 i9 Z2 j
- Answering telephone calls and handling/ balancing cash
- r K. d2 j; ` S) p/ O5 ]+ L- Balance credit card machine
, e, w/ f- P9 a6 [$ x3 n+ w9 [1 y- Maintain an inventory of vacancies, reservations and room assignments ! `5 V, i6 m/ R0 E1 V4 O* h5 T
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems * d+ G# [0 V$ T/ e- x
- Present statements of charges to departing guests and receive payment. r5 a7 M* c/ k
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards ; z8 C4 v' C' [, D
- Perform other duties as assigned by Assistant Managers
. n3 H! e3 @1 q% m5 ?Skills/Requirements:' S9 g" x3 l# P/ [3 K
- Completion of High School
3 P* x5 E5 M2 N, M# h0 ~9 k- Strong English communication and interpersonal skills
8 q" g3 Z3 @5 a$ G- A& K: r! _1 H: y- Good computer skills / V7 W) ~% O' c& P" t
- Must be able to work with minimal supervision in a high pressure, high volume environment+ ~8 D5 V* |6 o1 m
- Minimum 1 year experience, strong guest service skills
' `3 ~0 L+ C$ [- Ability to work night audit shifts and weekends
3 w: l, C7 s* q6 ^' T- Emerit professional certification for front desk agent is required
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Please apply in person or send resume by fax: 780-434-5298 ( n l; {2 }& P' p% {# i
Contact Person: Heidi Crites
5 R& M! o+ q/ m0 dTitle: People Resources Director |
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