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Position: Hotel Front Desk Clerk (NOC 6435) & |9 z6 m b9 A1 L* J0 o4 V* d
Company: Delta Edmonton South No. 2 7 F1 U. F( M: B. }" V3 r; g# o
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
. G: E! g) C" ]6 I( p, W' @Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
7 {! \$ i8 \8 `4 g6 \Vacancy: 4
6 j; t$ Z3 I2 s% G$ P& n: \. Y5 b3 }+ [# }" ~
Job Description:
. e8 g9 w, P; d( I; E8 \- Checking guests in/out : R: F8 X& B+ ?7 g! h6 y* S
- Answering guest inquiries regarding hotel services
0 K' G$ d. o0 ~- W* S- Provide information about services available in the community and respond to guests' complaints
: P) k; J1 \" N; R6 s: U# _! S* X- Answering telephone calls and handling/ balancing cash
/ S/ ]6 H7 r2 a4 U$ D- Balance credit card machine - k6 Q* g; W {8 u; l7 Y) e" R
- Maintain an inventory of vacancies, reservations and room assignments 5 e4 R- b+ m: J8 F
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
& @2 L& q. o$ b# K. E( |& F L- Present statements of charges to departing guests and receive payment% [) q8 q& S7 C! _) C2 y
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards % O3 h- c3 w! `% N- P4 f3 N @
- Perform other duties as assigned by Assistant Managers 7 G. F8 J. _; Z+ o
Skills/Requirements:9 i% P, T3 I+ i- i2 f# [/ B
- Completion of High School6 k% q2 [1 j' ]; r
- Strong English communication and interpersonal skills + z7 d- N6 J# y, S+ n
- Good computer skills
) o2 k. O2 I: d4 f- Must be able to work with minimal supervision in a high pressure, high volume environment$ i! D: V+ u" ? ^9 e
- Minimum 1 year experience, strong guest service skills
# u& R \# F1 G1 f' S- Ability to work night audit shifts and weekends 9 |/ K2 n& V9 _3 b2 z
- Emerit professional certification for front desk agent is required h6 l9 B; U; Q- K
6 a* W( c o6 P; |9 [( I) r
: H1 h/ p1 J0 N2 Q5 w* n) i* cPlease apply in person or send resume by fax: 780-434-5298 0 k) y3 t3 m% T b, ~# a" K
Contact Person: Heidi Crites $ H, T1 s6 _$ y8 k
Title: People Resources Director |
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