ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
) r7 M1 V& J+ O# q- xHours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010

2 p7 h! G# f8 M* r" X% V! AJob Description
; B  g' B% M- ^-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
: G6 M( u  t5 u% f3 a+ F, t-Reports to the program manager and provides clerical support to all members of the ISP team
! c# X7 A3 Q; e* u8 y& L-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception

( H- k- e" r- b; K* s/ |4 pQualifications:
" J2 b9 v6 @7 T# E0 D5 B& Q-High school diploma or above, two years or more related work experience
) Z* M3 d1 [. D( z8 W: ?-Exceptional customer service skills, ability to handle multi-task requirement
0 a+ b, N# O; v% B9 ?# c6 }-Works well under pressure, ability to work well independently as well as in a team
& L+ h" U+ B* d6 T$ A$ F-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
' c' F' c# \4 _# `; H4 {-Requires police security check at the expense of employee and child welfare check

Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.