ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
+ _& M( {6 I6 x: @; \Hours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010

Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
" E, N- ~! d" d" h% G+ M-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
, r$ e( n# `- |- g-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
" ]5 ]* ]; P( D" q7 R5 G-Train and supervise volunteers at front counter or reception
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Qualifications:
  D: ]5 Y" y( b; ~1 `7 [- ^-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
/ a' g# {9 g  C) o* M! Y2 r, {-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
, V8 ?$ G' M) A) r  O. ?-Requires police security check at the expense of employee and child welfare check

6 I1 r. S+ x' a# xDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.