ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

& R6 J9 Y4 o5 Z3 d: W) u( HPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
1 b6 k0 d. R! ~' {- ?Hours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010
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Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
* ]. i! C. z' L& i) ^-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception
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Qualifications:
$ i- e  z3 f# D! P0 |8 B) W-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
) B8 M7 T" B4 a# y/ k) g-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
4 @* E6 E- q0 p7 g/ Y-Requires police security check at the expense of employee and child welfare check

6 l( E' ?5 R: p9 l1 sDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.