ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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7 O& B, [1 S5 ~4 p/ WPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
2 l) r: a/ N, T% dHours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010
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Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
. J# X1 ]- i$ H4 R5 t-Reports to the program manager and provides clerical support to all members of the ISP team
7 n) `/ t; E- W* W5 }5 b/ K-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
5 L7 n5 V! \8 O# C# _/ a-Train and supervise volunteers at front counter or reception

$ p/ P8 U; V# xQualifications:
4 x2 x- y% ^4 a8 i-High school diploma or above, two years or more related work experience
% x' h$ P; \) I: [-Exceptional customer service skills, ability to handle multi-task requirement
, i2 _% L, u' N; Z-Works well under pressure, ability to work well independently as well as in a team
5 A& J6 w9 ]& B+ v4 z3 `* n) |-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check
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Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
# f1 Q' T1 E8 D3 K& RNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.