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本帖最后由 2007 于 2010-7-17 19:32 编辑
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: i' `7 G5 B/ V: `' FThank you for making a reservation with Parks Canada. Here are the details of the reservation you made for Tunnel Mtn Village 2 campground in Banff National Park of Canada - Tunnel Mountain. 3 K3 g1 Q( R! r( d" D6 s
Please read through the following information about your reservation and our terms of use. , H8 Y9 \8 ~9 G; O J9 v6 ?: g
0 c# q7 {9 K" ?9 O: F6 v. G( ]YOUR RESERVATION CONFIRMATION NUMBER IS: WBA0195105910E
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To assist our staff in registering you into your site, please present your reservation confirmation number when you check in at the campground. 8 X& ^- ~; {$ d0 g. _9 s4 M6 z
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The details of your reservation are as follows:
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ARRIVAL DATE: 2010/07/26
$ Z: S# [2 w7 F: P# a$ s, v( DCheck in time: After 2:00pm
! d5 m& K, q/ e vDEPARTURE DATE: 2010/07/27
- s, B+ M$ M; q+ v" S( O+ eCheck out time: Prior to 11:00am
, k2 `, ~6 q5 O/ E: g- {0 R% ONUMBER OF NIGHTS: 1 % A4 ~; L7 Y( j
$ t! s, F$ T+ a9 U9 @+ T2010/07/26 - 2010/07/26
7 t; O! G; t* \SITE NUMBER: N/A - Your site will be assigned upon arrival 8 ^. G$ g, A9 t* X5 P9 e; d" A, h
CAMPSITE SIZE: Large Tent
; }/ C& S2 _& oSERVICE TYPE: Walk-in, Unserviced with Fire Pit
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The details of your payment are as follows: / g% Y* ?: l2 ]+ ~
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Reservation Fee: $10.80 (non refundable)
! ~$ @5 e7 C" S" H" n2 uCamping Fee for 1 night(s): $36.20 , r6 n1 S* f( C) y, w5 e, J+ |
TOTAL Payment: $47.00 4 [* v- v, A* Y6 w# m* Q( n
Please note that all visitors are required to purchase a national park entry permit upon; Y- [( x: h+ q( R
arrival.: k6 y$ L7 ]5 k; T
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To modify or cancel your reservation, please visit our website at www.pccamping.ca or 3 ~( M* x* \9 d
contact 1-877-RESERVE (1-877-737-3783).6 B1 T4 c8 Z6 b' L
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We look forward to your visit and hope that you enjoy your national park experience.0 b0 b/ G8 W$ F) Q' q2 ~
Terms of Use j1 T1 M9 ~5 X8 q! ~1 G8 J3 {5 C
2 G+ m7 b( b6 ~) k8 h' h& V5 {By using the Parks Canada Campground Reservation Service, you are agreeing to the following4 ?& G* r# F$ g5 ?$ B
Terms of Use. Please read them carefully.5 k; {9 x( X" s6 [' J! F3 ~
& r- W# V; k! F ~ tGeneral Terms of Use
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* e) N x0 K- V8 @ f1. Availability of the reservation service: The Parks Canada Campground Reservation Service
: W, L+ s1 v% J6 d- p, k8 g1 H8 C8 z3 v is available to all campers by telephone at 1-877-RESERVE (1-877-737-3783) between
% E1 L, ?. z( c' W+ G- o) o 7:00 a.m. and 7:00 p.m. local park time or online 24-hours a day at www.pccamping.ca.$ p7 y6 K, X" O( [
You can make a camping reservation from the system launch dates up until 12:00 midnight
2 u8 }' n; f) w1 Z on the night prior to your arrival. Same day reservations are not accepted. a$ y+ b C2 w2 z
2. Times: All times quoted in these Terms of Use are the local time at the park where your! c$ {7 Y! \# c* I
reservation is made (e.g. hours of operation are from 7:00 a.m. to 7:00 p.m. local park6 J' P0 e9 K7 K; B
time – for a reservation made in Pacific Rim National Park Reserve in British Columbia,$ a$ }+ {7 m3 a2 a* K' ]8 b
this is 7:00 a.m. to 7:00 p.m. Pacific Time but for a reservation made in Fundy National
. t: _$ `! M M+ } Park in New Brunswick, this is 7:00 a.m. to 7:00 p.m. Atlantic Time).
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Fees
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- U: |' Z( X# R) c& K" R Parks Canada's list of fees can be found at: http://www.pc.gc.ca/agen/tarifs-fees/index_E.asp & U$ s+ d& {7 o m6 a1 A
3. Fees are payable when the reservation is made: Both reservation fees and camping fees are
" H( J1 t0 h) O/ i( a- Y due when you make your reservation.
4 Y8 P5 R7 g/ h( V4 a. b, {4. Daily entry fees: The fees paid when you make your reservation do not include your- ~ Y, b% A/ K9 H7 n' h: d
national park daily entry fees. You will be required to pay these daily entry fees upon: V g" r- r' ^1 ]( ^
arrival at the park.8 m8 t9 Q! \. R/ h/ J6 V
5. Reservation fees: The reservation fee is non-refundable and covers the operating cost of- K0 N7 N6 I; ?, w1 h
the Parks Canada Reservation Service. This fee is charged per stay. A stay is defined as
. |3 K, }. k% m6 r a series of consecutive nights (not exceeding the maximum length of stay) in the same
: b! B0 r8 V. L E: }: A campground. The fee to make a reservation is $10.80.
4 x3 k* S( y% v+ [$ E6 u6 G6. Camping fees: Camping fees are the fees paid for use of the campsite. They are charged on0 V5 [$ q" b6 @( |
a per night basis and the price is dependent on: the park; the campground; the type of
5 O8 `* u2 x3 d8 a3 n campsite; and the service type.
0 m" S7 v; Q; s, k" @7. Changes and cancellations: Fees are also charged if you change or cancel a previously
1 n- e' m3 Q; d4 s: x confirmed reservation. The fee for each change or cancellation is $8.80 and is non-refundable.
! P# K1 T, [: l3 \ These fees, along with any additional costs for camping, are due when you make the1 P5 l J! M* L2 d% l1 U2 ^
change or cancellation. & N- p8 N- r, A
7 o4 ^! h. r8 K& b! y' JMethods of Payment 0 Q1 K, k! x# ^8 @( u& Q, B
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8. Methods of payment: All costs incurred through the use of this service can be paid by
& J" d7 e# W' b* ~; } credit card (Visa, MasterCard or American Express), certified cheque or international
1 u2 `+ D3 M4 L: |; D! z money order.
8 h% J0 M$ l4 a, ?: q3 Z( D' x3 i9 Z9. Certified cheques and international money orders: Certified cheques and international8 A, O/ P. B, B3 u: T* X* h
money orders are only accepted over the telephone; reservations using these forms of: y5 \; ?; @7 e/ V# Y" j
payment cannot be made on-line. When this method of payment is used, campsite reservations: i( p* S5 F6 Q1 t
will not be confirmed until the payment is received and processed. * b$ v4 R0 _; }( a* h) A& H$ V
All reservations using certified cheques or international money orders must be made at! D* \% `# U- O6 Q3 T x
least 35 days prior to your date of arrival at the campground. Payment must be received
+ R/ v! t4 y$ o7 v @: S+ Q& y# R- K for processing no later than 21 days from the date that the reservation was made.7 u ?) V7 ^: E- j; T
% R' n) p4 e. [( T. w" C: ]0 y! g We will inform you of your confirmation number by email or by telephone once your
! \8 r! L% x( V" _ certified cheque or international money order payment has been received and processed.
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Confirmation 2 ~* x# _: D% ~8 s
; V2 Y. D7 W" T0 @10. Confirmation number: A confirmation number will be provided at the end of every completed1 Z4 C% q/ j5 C- D; C: A
reservation. If you do not receive a confirmation number, your reservation is not complete. 5 s- n& a. l- F) U
/ q* L! K4 C, a% x It is important that you take note of this confirmation number and bring it with you to
0 o |3 Y) P* J; G the campground. It is must be given to Parks Canada staff so that they can register you
, s. q1 X7 P- X- C, E into the campground.
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q7 Z4 v/ w; x) A; b( N For reservations made by telephone, you have the option of providing an email address4 q0 x4 E3 `5 ^' ]
to receive an electronic confirmation, and/or you may want to write down the confirmation
: X9 Z0 Z$ v( c# @6 g number when you receive it verbally from the Customer Service Associate.
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. E1 f! o- ~" V2 j; ^ For reservations made on-line, you should enter your email address to receive an' O' n0 p6 u6 _6 N6 v+ H: R) ]
electronic copy of your confirmation. You can also print out the confirmation screen,
) l+ P, P, S- \) Q# H and/or write down the confirmation number.
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. g) m4 S- i% n4 @ Remember that if you pay for your reservation by certified cheque or international
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received and processed.
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) r8 E& T" \- s8 YChanges and cancellations before check-in ( U3 h4 [6 Q) m0 H
' O/ {( G+ K( \) S11. Changes before check-in: You can change your reservation until 2:00 p.m. (local park time)
K5 P$ T. C: m2 `9 ^4 n6 s on your scheduled day of arrival. Changes may include changes in date, campground (within
4 C) c+ P5 N( U$ k5 I the same national park), campsite type, service type, etc. Changes can be made online$ ]5 Z$ g7 ~+ S' G
or by telephone. You will be charged a fee of $8.80 to make a change.: _9 z7 s. u6 Z8 s _4 i. x+ }0 [
12. Cancellations before check-in: Cancellations can be done online or by telephone. You
7 r( i% q& J6 V" G: ~ will be charged a fee of $8.80 to cancel. A reservation can be cancelled before you/ M) K: Z! g4 e" y+ b
check-in to the campground, subject to the following:
+ ^7 E/ i" Q5 ?# e* j6 B& Z - If you cancel your reservation prior to 2:00 p.m. on your scheduled day of arrival,
; o* \0 B4 t* h& o, }% ^0 S you will get a full refund for all of the camping fees you paid when you made your
- |' ^# w. B: r) a- ?5 u reservation. The original $10.80 reservation fee is non-refundable and, in addition,
. z3 O( I8 v4 q) y4 U you will be charged a cancellation fee of $8.80 for this transaction.
& _' A! s! \& B. U- O - Cancellations made after 2:00 p.m. on your scheduled day of arrival and before
) ]0 {+ ?+ j& D- v 11:00 a.m. on the following day will result in you losing the fees paid for one night
, @; x8 ~; c8 J: W of camping. You will be refunded the fees paid for the rest of your stay. The original! G% A" v; h( U) e
$10.80 reservation fee is non-refundable and, in addition, you will be charged a* I$ ~: N3 b9 x- d: C
cancellation fee of $8.80 for this transaction.
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3 a5 v$ G7 Q4 B# }; }+ ~Changes and cancellations after check-in
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& _8 g; G C1 y3 ~3 G13. Changes after check-in: We will do our best to accommodate any changes you request to
. x( m9 @) u! z9 g. A your campsite once you are registered. It is important to note that changes cannot be+ I1 v6 ]+ X5 u9 }: M
guaranteed and can only be accommodated if a suitable campsite is available. If a change
1 h) X5 }! O4 Y4 ]% s& m is requested, there may be a difference in the new camping fee charged based on the
$ X6 l+ ?' F+ Q# T services provided at the new campsite. The camping fee will be adjusted but the $8.80/ g; G$ M( v7 y# G. Q: c
change fee will not apply. Availability may be limited.
( V* Q* k; b# e# O* P \) v14. Shortening your stay: We recognize that plans change. There is no penalty for leaving
0 r& S2 K. L* X+ g, k" s: y earlier than your original day of departure, provided that you notify the campground
! q2 Z& v, W, F! u1 s prior to the check-out time on the day you want to leave. The $8.80 cancellation fee4 w0 x5 y7 L- P: R: G0 R" ^, Z
will not apply and the unused portion of your camping fees will be reimbursed. Please0 T2 Q& h% B- Y- x
notify park staff at your earliest possible convenience if you plan on leaving early.) ^- F* M; e! M2 T) V$ b
This will give other campers an opportunity to enjoy the park., q- }( Q: @' { x- e+ {2 G) [
6 R8 d3 C, }. ?3 I, E0 H+ ~0 O7 iLate Arrivals
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% S" {4 T N, O# u8 Z) ^15. Late Arrivals – Notification on the day of arrival until 11:00 a.m. the day after the
# P8 ~5 l2 C0 N/ S% ^9 k expected day of arrival: If you are not going to be able to arrive at the campground
! \7 |9 W- A/ A0 C7 @' m' q on the day of arrival, but you still wish to retain your reservation, you must contact: s& r& y! G6 T
the park office. If you do not know the telephone number for the park,
4 O7 b/ F* T3 f/ I% }6 N ?9 o3 ? call 1-877-RESERVE (1-877-737-3783).
7 w3 I7 B, f6 x- P6 Y16. Late Arrivals – Notification after 11:00 a.m. the day after the expected day of arrival:
" |( F9 h7 l% Q% X3 z+ c* p If you are not able to make it to the campground before 11:00 a.m. the day after your
0 i' m/ _) m( a8 t expected day of arrival, and you have not notified us, the fees paid for your first two
2 Q8 _: U% ^+ v nights of camping will not be refunded. You will also be considered a "No-show" (see
( Q8 A, ^+ M K8 i0 F policy #17) and your reservation will be cancelled. Please let us know about any late
8 n. h1 b* i! b- e8 _ arrivals in advance.
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9 y+ F0 n6 } d* ]2 X6 `, Y3 q( TNo-Shows $ R% M. G2 ]2 S* D
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17. No-shows: If you do not arrive at the campground by 11:00 a.m. on the day after your & B: H {: a6 F, R& w- \" R
scheduled day of arrival, and if you have not contacted the park to inform them of; J% ?: M) ]: k+ o+ O! y% l
your late arrival, you will be deemed a "No-show."
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' @! C; n7 W) X* ~' f9 y When you are deemed a "No-show," your reservation will be cancelled and your campsite
U. E9 v x& L9 i" N will be made available to other campers.. u3 T0 w: z$ s7 o$ K6 f4 v u
3 W8 b2 U/ h/ l( [0 l% L6 k8 y' R# c2 X If you are deemed a "No-show," you can claim your refund of the total camping fees
* ?4 z7 c/ D7 \, [' Y% V& a. ^( B paid, minus a penalty of two-nights of camping and the original, non-refundable,: N% c! v, |+ {8 @% h% V) x
reservation fee of $10.80. This is provided that you contact the park within 30 days3 k3 n; a2 @! Y% W4 T- |4 a
of your originally scheduled departure date., p5 O+ Z. g8 V8 N9 B/ O
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Thirty days after your originally scheduled departure date your camping fees become- _2 p) q; t+ J# ^4 h
non-refundable.
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Closures ! D5 x+ H/ X8 j. l i g6 k3 }
0 M$ A4 N; r0 C3 t: r# l18. Closures: If Parks Canada must close a campsite or a campground for operational reasons,/ h7 b' z- o& ? D) \+ A- ]" D
you will be refunded all fees. We will try and provide you with as much notice as( i" k5 N4 [8 Y" o! ]% Q
possible if we encounter this situation.
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Questions & More Information
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6 ?. v4 q0 B/ A7 p8 B& Z0 H/ |If you have any questions about anything in this Terms of Use document, please contact us:
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By email: assistance@pccamping.ca
3 E! d2 M. Q0 D- ]$ H; I. ^2 e8 F# pBy telephone:
2 x6 L! q3 \% {, M& h" R x - 1-877-RESERVE (1-877-737-3783)- }0 z: ?) z/ T
Toll-free within North America, Hours: 7:00 a.m. to 7:00 p.m. local park time
. ~# A% t9 s: [' O' q - 1-450-505-83025 z/ `1 D4 O; u' V' i" w- S. X/ v6 }
From outside of North America& [# k, w$ ]/ \8 A* u
- TTY: 1-866-787-6221
0 |$ @) _( p' T+ s D+ ^3 A$ j Toll-free teletype within North America# z6 Y5 g8 l1 `: }4 l) U* ~
By mail: : ]3 [! E" B. I" c" ~6 A
Parks Canada Reservation Service Manager 8 m4 n' h8 w) I
Parks Canada
) n: X. z+ k8 c6 B5 l U 25 Eddy Street (Station 25-6-O)
( y4 P) A1 J( u( i" k7 f" i0 @ Gatineau, Quebec% x( {( q4 {! `7 |( M6 r
Canada K1A 0M5 |
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