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本帖最后由 2007 于 2010-7-17 19:32 编辑
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Thank you for making a reservation with Parks Canada. Here are the details of the reservation you made for Tunnel Mtn Village 2 campground in Banff National Park of Canada - Tunnel Mountain.
+ H* ]' F3 l2 Q( p t6 b zPlease read through the following information about your reservation and our terms of use. 9 N+ r# o' a5 R' f
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YOUR RESERVATION CONFIRMATION NUMBER IS: WBA0195105910E
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2 [! v' J4 _$ h+ Z2 E5 `To assist our staff in registering you into your site, please present your reservation confirmation number when you check in at the campground.
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- K2 g4 s* x/ t" h1 q, P: ?, SThe details of your reservation are as follows:
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ARRIVAL DATE: 2010/07/26 , G& m+ x4 x, E/ _% p' w1 a
Check in time: After 2:00pm 0 }% D3 K4 f6 v5 {( ~, n# L; ]
DEPARTURE DATE: 2010/07/27 : n+ ]' Z. x; k9 W; r
Check out time: Prior to 11:00am
( b* a& M# D0 GNUMBER OF NIGHTS: 1
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2010/07/26 - 2010/07/26 ) G/ s% L6 c k; o" r M# W/ J: j" a
SITE NUMBER: N/A - Your site will be assigned upon arrival
1 ~+ P/ Y: p, V0 r0 f; C, BCAMPSITE SIZE: Large Tent ( v9 W9 m) G( b; w8 _
SERVICE TYPE: Walk-in, Unserviced with Fire Pit
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The details of your payment are as follows:
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. o6 k' D# Q* VReservation Fee: $10.80 (non refundable)
$ `& \* Y" l. X9 I1 I6 Z0 uCamping Fee for 1 night(s): $36.20
4 k" _0 h- O: `TOTAL Payment: $47.00 - B# ?0 |, ]: B) a6 f. F
Please note that all visitors are required to purchase a national park entry permit upon0 R1 X4 X( ]" G& f
arrival.
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To modify or cancel your reservation, please visit our website at www.pccamping.ca or - Y/ r' V! P( C" f
contact 1-877-RESERVE (1-877-737-3783)." |: z& e2 g2 W" _8 G x! K
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We look forward to your visit and hope that you enjoy your national park experience.8 P) D) e5 \0 P% x
Terms of Use 9 M: s4 w1 L7 p; E T7 G' o; v% F' y' w
# W' Z2 Z' N) U. K: ZBy using the Parks Canada Campground Reservation Service, you are agreeing to the following
" @* z) o% |" L" FTerms of Use. Please read them carefully.. {: L) ` D, I/ [; R# h% J
2 c. p( C7 B3 T" lGeneral Terms of Use
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1. Availability of the reservation service: The Parks Canada Campground Reservation Service
5 g; L1 N6 d: v* k is available to all campers by telephone at 1-877-RESERVE (1-877-737-3783) between R+ T% ^1 q% e; p7 x
7:00 a.m. and 7:00 p.m. local park time or online 24-hours a day at www.pccamping.ca.. e. u8 h! @" A
You can make a camping reservation from the system launch dates up until 12:00 midnight- G( r3 B: o3 P$ q
on the night prior to your arrival. Same day reservations are not accepted. ! _2 l5 S, L; O# @
2. Times: All times quoted in these Terms of Use are the local time at the park where your
7 [" b. \& ?, Y/ @' ?: l reservation is made (e.g. hours of operation are from 7:00 a.m. to 7:00 p.m. local park
( j |0 R4 H: r _/ u( ` time – for a reservation made in Pacific Rim National Park Reserve in British Columbia,
~, J6 q7 O* E- N this is 7:00 a.m. to 7:00 p.m. Pacific Time but for a reservation made in Fundy National \3 `5 B& ~/ M8 @
Park in New Brunswick, this is 7:00 a.m. to 7:00 p.m. Atlantic Time).) }- s# I0 X( l) I. B& R
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Fees . [3 ]$ p& k& I9 H% n
0 f |4 z+ U/ J2 n, U Parks Canada's list of fees can be found at: http://www.pc.gc.ca/agen/tarifs-fees/index_E.asp " o- ~+ W. O B! w9 ~
3. Fees are payable when the reservation is made: Both reservation fees and camping fees are/ |6 D* i- v# j X0 A+ Y# M
due when you make your reservation.' [- K8 o' [9 W+ A! R
4. Daily entry fees: The fees paid when you make your reservation do not include your
$ W {) A$ [: Y+ S& c& A4 F& E; _ national park daily entry fees. You will be required to pay these daily entry fees upon
% C$ I+ g, h1 \0 {% Q6 o$ x; s arrival at the park.
; n. j* Q# ?: X: S0 D5. Reservation fees: The reservation fee is non-refundable and covers the operating cost of8 Y Y p! O# q
the Parks Canada Reservation Service. This fee is charged per stay. A stay is defined as
+ y& l4 X/ \* } a series of consecutive nights (not exceeding the maximum length of stay) in the same$ k$ P, S6 O/ J/ V% x
campground. The fee to make a reservation is $10.80., J: c' k) i* @, d
6. Camping fees: Camping fees are the fees paid for use of the campsite. They are charged on$ l+ W1 i" |4 \' Q
a per night basis and the price is dependent on: the park; the campground; the type of K( o) R! V; x" m9 C5 P
campsite; and the service type.
) X6 G L6 {3 @! P* l7. Changes and cancellations: Fees are also charged if you change or cancel a previously2 _: Z7 I- V0 E
confirmed reservation. The fee for each change or cancellation is $8.80 and is non-refundable.
; {1 r' |7 H i2 s- P# w" G6 z These fees, along with any additional costs for camping, are due when you make the
0 U, o, f+ c! _! r7 y N change or cancellation. ! \; M# M$ s; z& T. o3 h
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Methods of Payment
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8. Methods of payment: All costs incurred through the use of this service can be paid by. {: D3 r5 x* m* Y; z
credit card (Visa, MasterCard or American Express), certified cheque or international! |) R0 Z9 e7 z; ]0 R# h
money order.
) p& ^$ }/ _( w9. Certified cheques and international money orders: Certified cheques and international
) H8 \/ \- s8 u0 z, d money orders are only accepted over the telephone; reservations using these forms of
. T% Q8 z* N! ]. V0 x; l payment cannot be made on-line. When this method of payment is used, campsite reservations3 P' C' }& R0 j2 y
will not be confirmed until the payment is received and processed.
- z% w4 g( W/ b, n% v( o1 I All reservations using certified cheques or international money orders must be made at
% E- k, k5 ]' |. u6 q. r least 35 days prior to your date of arrival at the campground. Payment must be received% u9 r, D8 L* t9 C
for processing no later than 21 days from the date that the reservation was made.. Y; t0 \; c2 b& |) U
! s. ~; I3 g% R p We will inform you of your confirmation number by email or by telephone once your$ r8 D& F' U: _
certified cheque or international money order payment has been received and processed.
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Confirmation
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10. Confirmation number: A confirmation number will be provided at the end of every completed+ c# _6 z4 t( ]) T( m, u' h
reservation. If you do not receive a confirmation number, your reservation is not complete. & @. I6 b2 h/ K4 A: N1 G. x' w
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It is important that you take note of this confirmation number and bring it with you to. u$ ~, L# H: w9 y1 a+ {
the campground. It is must be given to Parks Canada staff so that they can register you
) `9 h& q. F0 \: H) t8 |# e# B into the campground.
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) Q# T, `) ~ E- @+ h" n" _ For reservations made by telephone, you have the option of providing an email address7 @: n, Y+ B8 q' B. S8 ^% o( i
to receive an electronic confirmation, and/or you may want to write down the confirmation
9 e) G4 |+ w* z' @8 B" E number when you receive it verbally from the Customer Service Associate.2 B$ E# c1 b+ m$ a5 ~: F
3 i; M; E8 @9 O" ^2 N For reservations made on-line, you should enter your email address to receive an9 y4 N. e. m; o* W9 _$ h9 i
electronic copy of your confirmation. You can also print out the confirmation screen,- S# i' `, ?3 \0 O4 e1 e* x. h' `
and/or write down the confirmation number.
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1 }/ Z) b+ D1 {4 B! N Remember that if you pay for your reservation by certified cheque or international
: e3 y4 s/ j9 I& ? money order, you will not receive a confirmation number until your payment has been) ?8 ] N" U: V! l3 W2 [
received and processed.4 v: Z' N" _& D5 l% U$ {5 m/ O( B2 a
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Changes and cancellations before check-in 2 w5 R3 {% L0 G; d8 n# M
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11. Changes before check-in: You can change your reservation until 2:00 p.m. (local park time)! y, k. B% q8 ?; j
on your scheduled day of arrival. Changes may include changes in date, campground (within3 D5 \. U8 H2 l0 p+ K5 [
the same national park), campsite type, service type, etc. Changes can be made online- W& v# f* A9 P" E) i' M F
or by telephone. You will be charged a fee of $8.80 to make a change." R& l) ^5 w% F0 b( k4 A# S- n8 f
12. Cancellations before check-in: Cancellations can be done online or by telephone. You
& u) x& R# j9 D( s4 E will be charged a fee of $8.80 to cancel. A reservation can be cancelled before you
+ m8 i$ z( E6 B5 {( ^ check-in to the campground, subject to the following:
; n# M; `" Y# k - If you cancel your reservation prior to 2:00 p.m. on your scheduled day of arrival,! \& X/ ^+ N5 L' G! U# h( G# i
you will get a full refund for all of the camping fees you paid when you made your& ]9 H! D. |( w! l; S
reservation. The original $10.80 reservation fee is non-refundable and, in addition,( Q. V5 V7 a$ U( m3 p
you will be charged a cancellation fee of $8.80 for this transaction.
3 V ~' A2 Q* n* @" m) B) E" c i - Cancellations made after 2:00 p.m. on your scheduled day of arrival and before+ {/ Q% w' Z! y: s" K
11:00 a.m. on the following day will result in you losing the fees paid for one night
8 r7 q5 w. P( b0 V9 v% r8 [ of camping. You will be refunded the fees paid for the rest of your stay. The original
9 _: [+ }+ b( Z3 R $10.80 reservation fee is non-refundable and, in addition, you will be charged a
9 }# p6 I F1 p/ b7 g! n cancellation fee of $8.80 for this transaction.# R6 m4 U. ^5 r4 E
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Changes and cancellations after check-in
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13. Changes after check-in: We will do our best to accommodate any changes you request to
* o( [$ n1 q/ N- d2 m( X your campsite once you are registered. It is important to note that changes cannot be- b$ o4 y6 i% {" e( W$ T
guaranteed and can only be accommodated if a suitable campsite is available. If a change
, O0 I. ~- e$ j* L8 e is requested, there may be a difference in the new camping fee charged based on the
; O7 d: v$ W& ]: S services provided at the new campsite. The camping fee will be adjusted but the $8.801 z" t' v" o5 g& j- u$ v
change fee will not apply. Availability may be limited.
& u4 w( X }/ X3 B1 [14. Shortening your stay: We recognize that plans change. There is no penalty for leaving
1 S, E/ u. ~3 ?6 b1 W( t earlier than your original day of departure, provided that you notify the campground! B) p a, L4 L2 C( d
prior to the check-out time on the day you want to leave. The $8.80 cancellation fee
$ n, A" ^, ^) `3 p will not apply and the unused portion of your camping fees will be reimbursed. Please
+ m, |# S& m7 w! [3 o, ?7 H9 b. b notify park staff at your earliest possible convenience if you plan on leaving early.
) V4 J# z. n) G0 ^* S/ } This will give other campers an opportunity to enjoy the park.
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Late Arrivals 0 ~$ E) @2 x& I' J7 f
, h" k3 Z; j4 ^4 N15. Late Arrivals – Notification on the day of arrival until 11:00 a.m. the day after the
( s- g4 y9 [4 L1 x5 P& g$ B expected day of arrival: If you are not going to be able to arrive at the campground5 l7 E R" W1 Z% d' [# X0 w
on the day of arrival, but you still wish to retain your reservation, you must contact
6 W9 i" \( Y7 f, p# k7 V$ x9 d the park office. If you do not know the telephone number for the park,
( \/ X/ ^0 e" g5 r6 o! X+ S call 1-877-RESERVE (1-877-737-3783)./ O k; H0 ?9 h% a+ m! X8 H
16. Late Arrivals – Notification after 11:00 a.m. the day after the expected day of arrival:
" X0 Q# W8 [( ?" [ b If you are not able to make it to the campground before 11:00 a.m. the day after your/ r* x& R/ h' b0 Z$ d4 A$ L/ Q
expected day of arrival, and you have not notified us, the fees paid for your first two. N6 `; D" I X+ @
nights of camping will not be refunded. You will also be considered a "No-show" (see! ]) q4 ~) s5 ]) Z) w
policy #17) and your reservation will be cancelled. Please let us know about any late4 J4 q5 Q, j$ ]: c- I9 ~
arrivals in advance.' U% O. F5 @/ J1 B
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No-Shows
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17. No-shows: If you do not arrive at the campground by 11:00 a.m. on the day after your ! C& H7 X) C" T) R
scheduled day of arrival, and if you have not contacted the park to inform them of, i7 i0 h- K9 F/ u% o
your late arrival, you will be deemed a "No-show."* \( U# p n+ A- r/ @6 i& H! ^. f
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When you are deemed a "No-show," your reservation will be cancelled and your campsite* b7 r: p9 A% H3 V+ E# c0 w, B# M* F
will be made available to other campers.( K9 y! \, K* M9 k- H1 Y }
8 a _6 R' Z: \6 M If you are deemed a "No-show," you can claim your refund of the total camping fees
3 ` H; a& E B4 X& I3 _ paid, minus a penalty of two-nights of camping and the original, non-refundable,
% M7 N9 T' P7 r3 l reservation fee of $10.80. This is provided that you contact the park within 30 days. D- i; `/ }. H' E
of your originally scheduled departure date.( c {2 n% T+ q( ^1 |) o2 A- k
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Thirty days after your originally scheduled departure date your camping fees become
; H, U2 F" m+ h non-refundable.
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# O" B/ |" S h r: VClosures
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! v( B, O- A6 [ k1 ]( O, R18. Closures: If Parks Canada must close a campsite or a campground for operational reasons,
2 \' Y# \% O" Y you will be refunded all fees. We will try and provide you with as much notice as
/ K+ Z0 v( ?& X5 b9 T possible if we encounter this situation.
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. S w. w1 I' I) |" uQuestions & More Information
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If you have any questions about anything in this Terms of Use document, please contact us:
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By email: assistance@pccamping.ca
/ R+ b z7 _3 ^6 ^2 \, L O; }By telephone: ( J' p ]/ h& J0 y- J
- 1-877-RESERVE (1-877-737-3783)
% S( [# p5 W2 F* g7 x Toll-free within North America, Hours: 7:00 a.m. to 7:00 p.m. local park time
! q% F9 x. j& U; Q/ e - 1-450-505-8302, j1 |! X8 U* W# V3 v, M
From outside of North America* P4 _: E. d4 \" Z1 h( L* l+ A
- TTY: 1-866-787-6221
v* W+ `2 k) Q( b5 f; F! { Toll-free teletype within North America
2 F0 h3 |5 k$ xBy mail:
8 |- E7 J/ c2 y' }! ^ Parks Canada Reservation Service Manager
+ ?" ?8 ]# p: I% ^& d% G Parks Canada ( ~5 u0 D! X) d, P
25 Eddy Street (Station 25-6-O)( s4 b! V2 S- `. P3 C
Gatineau, Quebec: v+ G3 U: j3 ~- W/ P) Y
Canada K1A 0M5 |
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