Receptionist

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Receptionist

% s* O5 \6 G* U# f, E! AThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:

- {2 @  H+ }2 d% [# OReception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
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6 h2 \8 V# _6 q5 j; GAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
* T4 w5 X# K( a- p2 U3 T•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
' |/ m1 F" _% v8 `/ O) o•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
8 r" c9 O! u6 U3 Q•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

Registrar
1 L# [- q% t6 G$ @! C+ Q•        Accept and process registrations for participants or attendees at various special events and staff training
/ _' D" m- G9 p9 t•        Process payments for ticket orders and registrations
2 z) X6 {, @& X( m•        Assist YoWoChAs Outdoor Education Registration as required
: k' _) ^& K; ?$ i  H" R

& b8 z2 H* F$ v0 c6 ]; r, m: c9 L5 m5 aQualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
9 G5 h- v1 b4 x3 @& p•        Excellent verbal and written communications skills
$ h! g* [/ O% P3 }•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
2 E6 ^5 d# t8 b8 }# i/ V9 }•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
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Closing Date: July 13, 2009

& E1 s. q6 n  X3 aPlease forward your resume to:
# M% @" B( Z! a) T2 o6 G& ZYWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
) O0 p1 e9 M$ MEdmonton, AB
. T5 [! B2 ]) C; N' z. AT5N 3V9
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3 |+ A1 ~* O$ I4 L' C/ {) v1 QE-mail:  recruitment@ywcaofedmonton.org
2 _+ H. Q! Z# Y: U5 Y5 T) |Fax:  (780) 425-7467
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- D6 u% D1 n' [$ BTelephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org