Receptionist

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Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:

9 `, }8 S  M) i: w" V7 RReception
0 K0 ?1 C) b) V•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
9 N# L4 W0 F+ U' O+ ]9 H6 ~•        Oversee Y-Knit program; provide support to its volunteers

4 s; G0 y1 L3 Q$ f, C8 u/ s: F$ IAdministration
/ b/ O. U" M+ |* t- r5 E& _9 k•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
; I3 n8 G" T( ~, z( Q' t- W& l•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
  ?3 g4 d1 c% w4 g8 B' w2 q$ L•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
! M3 g3 W* d: U- Z& w•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

6 c! E. q# N+ f% wRegistrar
6 x, q( P, T3 @- q7 r& J; h7 B+ M•        Accept and process registrations for participants or attendees at various special events and staff training
2 V' v/ i$ V5 \. f•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required


& t" \* E3 z1 c+ xQualifications:
* |0 a5 X6 t7 |
' R1 p! z/ |# ~( [) T# j•        Minimum 2 years office experience in areas related to office reception, and office procedures
  b3 I  H$ Q0 y; R; u* Y" y•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
5 Y4 ?9 N, p7 l' _: j•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
3 {. j+ P! e* _5 q. Y+ Q7 T•        Able to interact in a positive manner with diverse population
5 f; z) _7 F( u9 ~•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
7 ?& t/ I! \9 z6 C•        Able to work independently

Closing Date: July 13, 2009
, [; s/ Z0 `" |- |7 b7 J
Please forward your resume to:
YWCA Edmonton
Recruitment Coordinator
( G8 J7 e! s% s- O1 _: ?100, 10350 – 124 Street
$ g+ O1 V# a% [" k$ h0 GEdmonton, AB
T5N 3V9

/ u+ q# H( n2 E. b0 n- `E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

Telephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org