Receptionist

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Receptionist
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" P9 G5 \: R2 S' VThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:

+ g6 S, j7 y9 n% CReception
; P- J; Z* N8 h9 N6 U/ e$ y+ i•        Greet and provide assistance to incoming visitors
# ~2 B; U4 a* `; O3 U& e' z- E•        Answer multi line telephone system
* S2 y3 v$ a: o; x$ J•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
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Administration
& y; A$ q7 M" @+ G•        Receive sort and distribute mail and packages; post outgoing mail
9 R  }$ i1 `7 j, S( ?- }( L( {•        Sort and distribute mail and deliveries
/ j# g  S/ c) }1 ]% ~% S5 O9 s( r•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
" }5 U  `/ T2 Y9 t4 Q•        Update and maintain databases as assigned, including those for Fund         Development and Administration
+ j3 T3 n! }( H; u% Z; [% z•        Assist with task management for administrative volunteers
# p+ ]! q1 @1 h2 `7 a•        Create monthly staff bulletin and prepare for distribution
7 A  ]7 G0 j6 C•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

6 r* H5 f$ \" uRegistrar
' l2 n. T4 g8 ?0 U: t•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
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4 P, U3 X: v2 N' j( _* j- M0 cQualifications:
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•        Minimum 2 years office experience in areas related to office reception, and office procedures
" L3 a1 |! ]9 a•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
  k$ e. u! N5 ?•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
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Closing Date: July 13, 2009
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Please forward your resume to:
5 q& `2 \: O/ U0 Z9 V" N" uYWCA Edmonton
! Y6 ?. o# T8 K2 GRecruitment Coordinator
100, 10350 – 124 Street
/ c  n  S! `# O1 O* T9 L0 IEdmonton, AB
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/ B/ R9 r# W$ DE-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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Telephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org