Receptionist

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Receptionist
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) \/ U! a' f, H( yThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:

Reception
•        Greet and provide assistance to incoming visitors
# r8 a0 o; Y' F' I+ e•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
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Administration
9 {' n; g2 y' [& Y% b; a•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
/ K9 r. s: B7 e•        Update and maintain databases as assigned, including those for Fund         Development and Administration
7 @# e- k" }1 `( G) y) b•        Assist with task management for administrative volunteers
! ~, x3 Y7 |5 p/ Z, t' x/ F•        Create monthly staff bulletin and prepare for distribution
; J" D) K3 h% y  n0 H•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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Registrar
& b) g! |7 y$ X+ v•        Accept and process registrations for participants or attendees at various special events and staff training
4 m; {( E( t/ ?! Q•        Process payments for ticket orders and registrations
1 @, @  a7 ]- P6 q•        Assist YoWoChAs Outdoor Education Registration as required
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6 M5 n7 H2 `- `! T0 U& o9 lQualifications:
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•        Minimum 2 years office experience in areas related to office reception, and office procedures
3 R9 A0 t# v3 T+ G+ O7 G•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
2 U! i1 g# ]- x4 K8 R2 t8 R  g8 Z•        Skill in Desktop publishing is an asset
5 \/ ^- b) z* m! h2 Y" R6 m4 I•        Excellent verbal and written communications skills
9 Z1 C+ E$ O. u•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
1 ]' M* z: D9 T( c3 w6 k+ r•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

/ J( d5 j6 k2 D% O, fClosing Date: July 13, 2009
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) K. g; c/ \$ o2 K% XPlease forward your resume to:
YWCA Edmonton
$ w7 x6 m5 q+ @" ]8 i* C3 _- ?Recruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
T5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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Telephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org