Receptionist

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Receptionist
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" O3 t% W/ G3 w7 ^The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:

Reception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
  S/ ?$ R' j# w: ]$ q•        Receive and distribute mail and deliveries
% ~) k/ ~, J, a: i•        Arrange courier services for all departments
7 O$ i2 {- }. T0 t# x; \$ ^- i•        Oversee Y-Knit program; provide support to its volunteers

% R$ ^; B' x, L# k) h5 H3 BAdministration
$ r( g( h. P# k( }3 M) s# F; \; K•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
, T1 L* R  |9 L( p8 ]% k•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
0 }  U1 R' w" w! u3 {•        Assist Business department with weekly bank deposit and processing         payments
9 C! z7 p6 z) [: n# O•        Assemble and forward information packets as requested

Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
' @4 O' q: i( w+ ?" f" p•        Assist YoWoChAs Outdoor Education Registration as required

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8 D, k$ Z+ Y* M, Y6 \Qualifications:
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•        Minimum 2 years office experience in areas related to office reception, and office procedures
8 E* m+ J8 n/ M3 C•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
" \& k* e5 o. d* T2 @•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
; o4 O) }8 D6 H- @•        Mindful of need for accuracy, detail and discretion
2 G9 e& |' ]: U+ [$ u% B•        Able to interact in a positive manner with diverse population
: w# F9 @; @! ?1 G$ P•        Strong customer-service skills
/ D1 P. |/ Y& V9 ^" N0 k* g2 n3 n+ B, \•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
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* d4 F7 Z  @2 ]: _5 ?2 g5 PClosing Date: July 13, 2009

Please forward your resume to:
! w' m4 P; k8 B( ?$ IYWCA Edmonton
& S+ B1 \1 F& eRecruitment Coordinator
100, 10350 – 124 Street
' R. a0 F' `9 s1 I! h% k: W5 a  KEdmonton, AB
T5N 3V9
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) ?. F. k/ X) R) ]8 WE-mail:  recruitment@ywcaofedmonton.org
# S) b/ V6 j/ g$ C. a9 zFax:  (780) 425-7467
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3 y* h: V( a8 G  bTelephone:  (780) 423-9922
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2 U+ ?4 }: |6 k% ~( e! O9 cWebsite:  www.ywcaofedmonton.org