Receptionist

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Receptionist
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The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:

Reception
•        Greet and provide assistance to incoming visitors
  R1 m6 P6 R# J. r. S•        Answer multi line telephone system
- I2 T3 @# r8 g8 s. K5 h' b•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
6 L% L. }3 U8 c6 z$ q' H•        Oversee Y-Knit program; provide support to its volunteers

) }8 F. ]: c# f. |* FAdministration
  P& r( ?2 j! G: S3 p' U( e- |: r# c•        Receive sort and distribute mail and packages; post outgoing mail
7 I, P, N* {; |: O) j" K•        Sort and distribute mail and deliveries
6 N; S3 K0 Y' u7 n•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
8 S/ I4 w) [4 F, |- m•        Update and maintain databases as assigned, including those for Fund         Development and Administration
8 d7 O4 X8 g7 m; r! [•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
& I2 z* Y7 A) H3 h  v. g•        Assist Business department with weekly bank deposit and processing         payments
- \5 M2 Y, I0 H* |% i* g4 [•        Assemble and forward information packets as requested

" h6 Z; w, m7 K) q9 Y% vRegistrar
3 }0 m2 B; N: Z* ]7 V  J& z•        Accept and process registrations for participants or attendees at various special events and staff training
' e0 E2 q6 M( i4 `+ G* e2 t; i•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
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# q/ @+ e9 z, Z# ?) |Qualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
, G  R0 g1 h/ v% e•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
6 k7 q, a" E+ [$ J2 O$ x+ U- L•        Able to interact in a positive manner with diverse population
, G: `$ k8 f/ c3 ~6 v. ?; A6 c4 o9 B•        Strong customer-service skills
/ _8 v) m  ]1 S+ Z" h- R/ P3 L•        Strength in multitasking, prioritizing, and meeting deadlines
; o6 V  C% q# f' j# b$ D5 G•        Able to work independently
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Closing Date: July 13, 2009
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Please forward your resume to:
+ m+ r( z, [# A. ~$ @YWCA Edmonton
5 N. ]6 O, X" D) X& JRecruitment Coordinator
100, 10350 – 124 Street
  g1 o7 t/ K! H+ u+ B" ZEdmonton, AB
T5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
3 d1 X' O9 T# v/ X3 |Fax:  (780) 425-7467
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Telephone:  (780) 423-9922
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2 W0 n" z: S' {" h1 u& ~/ \Website:  www.ywcaofedmonton.org