Receptionist

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Receptionist
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8 V- R! H$ G& P0 t; b, [) AThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:
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- J/ E1 G" j' k. M) ?Reception
•        Greet and provide assistance to incoming visitors
& m/ |8 V! {0 R•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
- X" q$ `7 T+ N& `* U•        Arrange courier services for all departments
8 S) B$ \9 w0 m" G' s0 c2 L" M•        Oversee Y-Knit program; provide support to its volunteers

# R( e8 R! [3 lAdministration
& P0 h! S5 `7 H; u3 ]/ C& g: R. `•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
* e# O2 V, b/ c/ u5 @; K•        Update and maintain databases as assigned, including those for Fund         Development and Administration
, h2 ?. X+ ~, y1 c$ |5 ^9 T•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

4 I8 y" p, x& w( RRegistrar
/ h: C  V/ R/ O; \6 [9 c•        Accept and process registrations for participants or attendees at various special events and staff training
( c9 h2 F- t1 m. N: [•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required


Qualifications:
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7 c, u7 k4 c3 n8 R8 w7 ?9 b* S•        Minimum 2 years office experience in areas related to office reception, and office procedures
  `4 y$ i) f2 l' O) h! O  h* v•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
( {+ w/ x  @; p  b3 a3 v•        Skill in Desktop publishing is an asset
% Y* O) e& r; V•        Excellent verbal and written communications skills
) }& T3 U8 ]+ O: I5 [•        Mindful of need for accuracy, detail and discretion
: }& b1 m" J! K•        Able to interact in a positive manner with diverse population
$ x# y! `, O8 `+ }9 ~6 C# B•        Strong customer-service skills
9 d* |6 E- i8 E/ y4 q; W+ n•        Strength in multitasking, prioritizing, and meeting deadlines
2 i0 T) j, X; T2 n7 O. W•        Able to work independently

) }% d& }, M' B2 [, u0 |+ xClosing Date: July 13, 2009

Please forward your resume to:
YWCA Edmonton
) r2 x+ X7 x$ J2 X5 ?6 w. V- vRecruitment Coordinator
/ f0 O) [# Z2 _6 ]; z1 ]100, 10350 – 124 Street
Edmonton, AB
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E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

6 B: p6 n7 {# D: OTelephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org