Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
6 L, ?( F  u2 w( }4 ?9 O: RLocation: Edmonton
Duration:  
Job Type: PART TIME/FULL TIME
Positions Available: 1
Hours per week: 25-40
* D  }$ O9 Y* W5 D+ w1 jPosition Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
) F) N0 a4 Z+ Z5 ?5 T% SMin:    Rate: 15.74
Max:        
4 {% Q6 c( g8 l* O
Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
+ I8 R4 x5 O/ Z6 c% O# b" O5 BNotes:  
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' }) h3 h* Y7 [1 R4 t  b( ?6 _8 f% f--------------------------------------------------------------------------------

% H3 }0 l3 L2 mEmployer: TELUS
Branch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
) G  C. A* `; [7 sCity: EDMONTON
Province: AB
0 D0 Y0 V2 J/ k" h0 v& d/ fPostal Code: T5J 0N5
Web Address: http://www.telus.com
( \6 }5 u) E4 l( O& ~Contact: JONELLE PALAFOX
# Q7 y4 @$ g+ W" X% tContact Title: RECRUITMENT COORDINATOR
Fax:  
Email Address: