Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
! {) N! S* |- c0 {8 u- r1 WQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
7 S1 [4 d( E1 T( Q" }; sDuration:  
, o" G$ n4 B1 W- T, zJob Type: PART TIME/FULL TIME
) u* K6 Z* Z" @8 F+ f0 M7 L& X0 b/ PPositions Available: 1
" s% M& S! Z2 a# {Hours per week: 25-40
Position Start Date: Immediate Opening
* {8 f# I& R5 a7 EApplication Deadline: Jun 30, 2005
/ H$ J" o, Y( P1 oRemuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
5 C; e& r  {( l2 S6 l; [* @Max:        

Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
Notes:  
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Employer: TELUS
8 n, B  \& `+ z4 O- z- fBranch: HUMAN RESOURCES
# j& v9 P4 r, vAddress: 1N - 10020 100 ST
City: EDMONTON
Province: AB
, m; S- |- _2 H' N9 B, BPostal Code: T5J 0N5
Web Address: http://www.telus.com
Contact: JONELLE PALAFOX
$ n6 P' J; `) |" BContact Title: RECRUITMENT COORDINATOR
Fax:  
- R# h' y4 }* c% k6 q' ]Email Address: