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Position Title: Help Desk Analyst (ADV114)
7 w- o4 p3 G# k6 W& oJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
& L- m' X O; AQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team ) Q7 |( R$ o1 i) [3 ]( e2 K
Location: Edmonton 8 l# d6 I# o- |
Duration: i; E3 N& F# }! w
Job Type: PART TIME/FULL TIME 1 L: Q, M* I- E7 f0 o- M
Positions Available: 1 & ~* O( K; q; y. E9 y4 L
Hours per week: 25-40
4 Z( P8 c" S7 Y+ H: uPosition Start Date: Immediate Opening
+ z! Y3 P9 U1 H9 ]7 ZApplication Deadline: Jun 30, 2005 7 s/ _- c! U7 c5 a7 w9 s, }
Remuneration: Salary/month -or- Hourly
/ l' k5 U/ g+ D! c( f sMin: Rate: 15.74
5 ?: `& `* C M, L1 NMax:
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. % B F# ^+ D7 N% n3 x
Notes:
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Employer: TELUS ) d+ x8 e+ _7 C& Z
Branch: HUMAN RESOURCES 3 l6 L* h' Y) {: }) F4 ?2 b# K, _8 S
Address: 1N - 10020 100 ST
$ a- M2 V4 z5 Y- G8 Y* h! p4 R! qCity: EDMONTON
, ]' M2 d7 J9 r: T% w! jProvince: AB 4 x. l1 u6 m7 }! H6 _
Postal Code: T5J 0N5
& t3 U4 k; x6 K7 M# {Web Address: http://www.telus.com + W6 f$ t! B% t2 |
Contact: JONELLE PALAFOX
1 h: U# l/ j1 |# h! S* PContact Title: RECRUITMENT COORDINATOR
, h2 y6 _6 ~0 }( g! c4 O# ?; {Fax:
) p _" F \* O9 h' Q$ v# ?Email Address: |
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