Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
2 x9 A1 p7 A; Q/ t3 YQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
Duration:  
$ J- D- I! [4 s& jJob Type: PART TIME/FULL TIME
+ L5 O6 h) C1 M' C8 PPositions Available: 1
9 ]' d0 u. k7 s2 kHours per week: 25-40
, v. v4 Q5 c) \9 gPosition Start Date: Immediate Opening
2 e$ c" a2 J% q3 Y+ l! TApplication Deadline: Jun 30, 2005
: z) M# Z  i$ r) mRemuneration: Salary/month -or- Hourly
8 W. P# Z' r( I# c. `, U) GMin:    Rate: 15.74
Max:        
& @1 B$ ]% N; t0 |; I8 U; \8 B5 W8 ]
Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
: ~; x* [$ c6 P1 v- e; \& eNotes:  

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7 i' t4 e5 ]1 s2 Z( x1 ]Employer: TELUS
! d; L2 _- C) f; GBranch: HUMAN RESOURCES
. z3 h6 v* J/ ?Address: 1N - 10020 100 ST
City: EDMONTON
Province: AB
' G6 n: E; L1 p1 X  {4 oPostal Code: T5J 0N5
7 w' U; N6 P- a& N% U5 Z4 |Web Address: http://www.telus.com
Contact: JONELLE PALAFOX
2 F% u1 f8 n# U5 f' k% n7 P4 ?Contact Title: RECRUITMENT COORDINATOR
Fax:  
0 q( }! ^2 V$ F, SEmail Address: