Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
. K  @4 O1 v9 B9 D) ?& |Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
, a# S8 M1 i1 I2 V6 F, o+ w. l7 aLocation: Edmonton
Duration:  
Job Type: PART TIME/FULL TIME
  `2 e4 l  |2 B  F# dPositions Available: 1
Hours per week: 25-40
3 P2 Q# l5 ?  l1 K$ `: ?Position Start Date: Immediate Opening
1 b  ?- M( h  X% A2 e. Q& C6 g: CApplication Deadline: Jun 30, 2005
$ C# l/ \9 e6 T; s2 G) ARemuneration: Salary/month -or- Hourly
: F( `6 s% T2 \5 [/ o! N& m' W# FMin:    Rate: 15.74
9 y! i0 b2 x: x0 a4 _3 h) ?1 BMax:        

* K5 T6 u) k0 o9 [Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
3 l: ]8 u: q& g1 m/ X5 B$ {Notes:  

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- v, p9 d- }: XEmployer: TELUS
1 R% x7 q# u* EBranch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
City: EDMONTON
Province: AB
Postal Code: T5J 0N5
Web Address: http://www.telus.com
; v5 P9 q, ]  I5 x) w- C3 X. q5 }Contact: JONELLE PALAFOX
Contact Title: RECRUITMENT COORDINATOR
Fax:  
5 ]$ E. u7 B( a+ YEmail Address: