Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
3 f( }1 {5 \6 @$ N- ~Location: Edmonton
Duration:  
Job Type: PART TIME/FULL TIME
8 c/ Z7 x% c1 NPositions Available: 1
Hours per week: 25-40
7 F1 _. f  {( A& N7 J, rPosition Start Date: Immediate Opening
3 O7 L, t4 m4 G- C! I$ D3 LApplication Deadline: Jun 30, 2005
7 ]; y" V, K' d4 ~2 b" yRemuneration: Salary/month -or- Hourly
5 f# }5 [) i! Y) d% A' z6 LMin:    Rate: 15.74
Max:        

* c  k; i! F, N' [  Z9 wApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
4 q7 w1 C/ ~' h4 A. }Notes:  
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Employer: TELUS
* H3 [& m" Y9 Y+ ?6 lBranch: HUMAN RESOURCES
; g, Z3 o$ D& r0 [4 X' }0 xAddress: 1N - 10020 100 ST
City: EDMONTON
Province: AB
6 v  d; G: F/ A6 ~- qPostal Code: T5J 0N5
Web Address: http://www.telus.com
! f5 j* P! S% S( O5 A( z1 XContact: JONELLE PALAFOX
5 V; V+ C9 d' _$ B! k1 `4 L' zContact Title: RECRUITMENT COORDINATOR
1 o, D6 i: T) i. Z1 p7 YFax:  
. N* k7 x1 t& {' YEmail Address: