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Position Title: Help Desk Analyst (ADV114) 0 T! I; T* X6 G+ P0 k9 V
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
7 c. `+ }$ |% Y6 H3 W( C& C! IQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team / z4 Y% P& L! |" Y4 _
Location: Edmonton ) E* `' ~! i1 W% q
Duration: ) B& t. K4 e, P5 w1 i5 y. z6 Y/ U
Job Type: PART TIME/FULL TIME
3 P) ^% L/ v% o# ]+ KPositions Available: 1
( d# j* U* H! [2 DHours per week: 25-40 : W' j6 n& [# U" V) H& v
Position Start Date: Immediate Opening
" Q" h+ ?/ f7 {$ _6 m, w. P+ zApplication Deadline: Jun 30, 2005 - L- t9 i7 N: k, w6 S0 Y
Remuneration: Salary/month -or- Hourly 0 l: q, Z" r& C* X1 \/ q4 E5 E! |
Min: Rate: 15.74
8 h" m+ r* ~/ _$ ]. X) oMax: , E& {: ^1 S) y" P9 ^; B
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. . \! |( N) Z& j7 }/ E9 h& E
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Employer: TELUS 2 @# \/ d' S3 Y1 q: q: n
Branch: HUMAN RESOURCES # K: k( }8 _9 G8 U- s( G
Address: 1N - 10020 100 ST
8 t4 N" [4 r* ?7 }City: EDMONTON $ w! d8 r' C4 f- o3 J: s- X
Province: AB 5 _0 w: S, a6 s; q2 `& L
Postal Code: T5J 0N5
) x9 e) Y B1 a2 V; Z0 @4 ]Web Address: http://www.telus.com 5 l! F6 \: y+ k2 t
Contact: JONELLE PALAFOX
6 W- I1 f, w+ J. E: n- sContact Title: RECRUITMENT COORDINATOR
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