Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
0 v9 J; `2 f6 W5 r7 d2 OQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
Duration:  
6 b6 |0 J& z1 ^Job Type: PART TIME/FULL TIME
# A0 k% f3 q; W" U2 Z5 L- A8 [& UPositions Available: 1
8 x% |" S( X* f, E3 @Hours per week: 25-40
  y, X+ \& m1 X* LPosition Start Date: Immediate Opening
) y. k$ e8 }( h  t, XApplication Deadline: Jun 30, 2005
9 e" E0 g1 z- l6 ?. J7 cRemuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
) f! S0 Q2 |& h9 i+ D( {Max:        

; L$ ~4 h. J# k7 aApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
Notes:  

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5 K$ ~& I4 o0 ^, C  g& Q4 F+ q% b  kEmployer: TELUS
' Y9 b" r/ d  J/ qBranch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
6 G/ G+ x5 [0 J& K/ a8 y8 C+ yCity: EDMONTON
' [$ z: G" o/ V) i# _Province: AB
* U+ z9 @/ [" ^6 {9 CPostal Code: T5J 0N5
Web Address: http://www.telus.com
( ^9 B$ m, h# \5 a2 o7 ^- I3 N* QContact: JONELLE PALAFOX
$ }7 k0 x" I& O- ~Contact Title: RECRUITMENT COORDINATOR
Fax:  
Email Address: