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Position Title: Help Desk Analyst (ADV114)
; {9 |' D6 F) r" oJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities. " F$ y7 j9 _: c, s' B! H6 R! E
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
N% X/ L5 l% ?$ D2 W$ `7 W& wLocation: Edmonton
* x* j8 K. y' E7 P9 U( ~Duration: 7 }, L: M7 e: F
Job Type: PART TIME/FULL TIME - a u' u* Q8 |8 _6 Y
Positions Available: 1 " t, D# m- n2 B( o
Hours per week: 25-40 6 x. b, ?6 \4 X0 ~2 H' r1 k5 J1 n
Position Start Date: Immediate Opening
, ~* \5 Z9 X* d- hApplication Deadline: Jun 30, 2005
* ]7 i, q2 Q3 q* [. F8 V l; ?" yRemuneration: Salary/month -or- Hourly ; t3 ~" p! R5 E
Min: Rate: 15.74
+ P7 ?) ^% l2 Z4 \+ o% KMax: / Q6 w- s2 P: E% ?& J# ^! `
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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! `: y! v" e& @! W" ]Employer: TELUS # b0 J7 V" C, q0 o. m
Branch: HUMAN RESOURCES
6 u- l5 O$ C" Y2 |" [5 f4 kAddress: 1N - 10020 100 ST
% v: ^' k2 z. x/ w7 R, {# T2 y8 OCity: EDMONTON
[0 _. u# w$ e) S3 g( lProvince: AB 7 R& J0 Y, [, c8 y
Postal Code: T5J 0N5
* T# S$ H% h/ G$ R+ R+ c% E. wWeb Address: http://www.telus.com
3 E l# W+ H% M1 qContact: JONELLE PALAFOX / j/ n) B7 M5 S' M
Contact Title: RECRUITMENT COORDINATOR
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