Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
Duration:  
$ G" S( h2 U$ q; A4 ]  u, RJob Type: PART TIME/FULL TIME
" g$ z- U; p: {4 N& l+ Z* PPositions Available: 1
: o3 T- t- g! V4 a$ S( z: @Hours per week: 25-40
Position Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
0 T% G- r& ^, {% B3 H9 u- F/ LRemuneration: Salary/month -or- Hourly
* a% W6 u" J1 u$ v9 `Min:    Rate: 15.74
Max:        

; V. J3 a/ W0 P  m  @Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
1 z! [1 K) y/ s4 JNotes:  

" z! N6 P4 ]% ~( j; Q$ O3 N--------------------------------------------------------------------------------
  `' I. V. |$ W5 t; A( G1 j# X
/ N8 b7 h/ C3 J% U% {( M# s% cEmployer: TELUS
4 }( }* h4 a  O% H" pBranch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
5 \: ^& P, U1 ^4 I% u. B1 HCity: EDMONTON
Province: AB
/ ~/ s3 Q" h1 CPostal Code: T5J 0N5
0 u% a  E) ]: x. V/ R. RWeb Address: http://www.telus.com
' g- |) C1 L- J4 j$ {% e: O5 eContact: JONELLE PALAFOX
9 t3 {# i2 G; s0 p* UContact Title: RECRUITMENT COORDINATOR
Fax:  
Email Address: