Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
4 \2 B6 ~) I! FDuration:  
& c$ N" ~& y" K& _+ ^$ }Job Type: PART TIME/FULL TIME
, ]; b9 {' X7 i& n/ XPositions Available: 1
Hours per week: 25-40
" l) n8 f2 a% APosition Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
+ [, I9 P6 }, D  d% XRemuneration: Salary/month -or- Hourly
! I" F+ z; {' n7 m8 v" e  wMin:    Rate: 15.74
Max:        
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
Notes:  
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Employer: TELUS
# U9 e* x2 n7 Z) dBranch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
City: EDMONTON
Province: AB
Postal Code: T5J 0N5
7 [3 v$ ~2 W* L# ~* d$ a( ?4 Q1 qWeb Address: http://www.telus.com
; G9 ^5 e" g. z& R( |Contact: JONELLE PALAFOX
Contact Title: RECRUITMENT COORDINATOR
Fax:  
: i$ @# p0 \( o; i: d$ G7 TEmail Address: