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Position Title: Help Desk Analyst (ADV114)
" K g1 y0 B% \Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
- ^& v0 R4 t* f/ C3 V+ ZQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
0 ^/ Z6 {0 O9 G2 k% ~& M6 D- o+ [Location: Edmonton # M3 }0 K: P6 s$ w
Duration:
) d! Y( y% S, pJob Type: PART TIME/FULL TIME " m! a& A/ ~' i+ D
Positions Available: 1 ! Q( ]# r) ?% }" Z9 w g
Hours per week: 25-40
# U& M) C$ k! g2 n6 i) _; X" O. X1 ZPosition Start Date: Immediate Opening / S9 N2 _) w1 S! K1 O4 u- k( t0 D; | r
Application Deadline: Jun 30, 2005 - ^1 R6 J! f) G# g, e {# m1 d
Remuneration: Salary/month -or- Hourly & _& p v- Z2 I( q$ |
Min: Rate: 15.74 5 k: I9 r3 D3 @% M3 ]. S% _
Max: - p% C5 h, Z% J, i* e" O1 N
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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0 O9 t; l+ I. dEmployer: TELUS
; ?5 n( U: r: LBranch: HUMAN RESOURCES , ]9 G6 y" ~* s* ^ a1 h
Address: 1N - 10020 100 ST 9 s. Z* ?) U% z! N8 p
City: EDMONTON 5 f, i5 t* [" A2 D8 W' U
Province: AB
3 m( K) q, U7 \1 A& ]/ oPostal Code: T5J 0N5 ' b9 F: B+ c2 h$ c- Z0 Q. s" U
Web Address: http://www.telus.com
8 v' }9 B9 E" b+ j3 hContact: JONELLE PALAFOX
5 D8 x V$ I6 l$ V. p' X1 yContact Title: RECRUITMENT COORDINATOR
' K. _+ ?7 H1 y1 d0 o# b" jFax:
6 @+ W5 o( Z6 Z7 r: Q' uEmail Address: |
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