Job posting

芳草萋萋

JOB POSTING
  FOR
& _7 l& ?% h8 Q: \+ SOPERATIONS MANAGER - VENUES & PROGRAMMING
* ^  h7 J5 Y4 I2 V+ l; n* B; P
REPORTING RELATIONSHIPS
The Operations Manager - Venues and Programming will operate with a  
6 A  v0 h# S, |direct line reporting relationship to the SU´s Manager of Programming  
and Venues.

. h" p- ^5 Z5 p/ \ROLES AND RESPONSIBILITIES
- r) U9 y5 q& E8 R5 c: eThe duties of the Operations Manager - SU Venues are diverse and  
extensive, and are targeted at the all round smooth operation and  
# G1 f9 Z2 ?" ^# X9 Ffinancial and operational success of the Horowitz Theatre as well as  
2 d) _: I& x$ |$ w) Athe logistical organization and smooth rental of the additional  
1 d( O( d# c6 d# X+ ~( e$ ]venues within the realm of the Students´ Union.  In the light of that  
7 A! e# }  v# k% R" u/ W1 s& z1 E4 y/ Ibreadth and complexity, it is not possible to fully define or  
describe all roles and responsibilities in a document of this kind.   
& A! E  U4 \+ h( M0 x4 @, fHowever, the main roles and responsibilities of the Operations  
, {1 ~* k" I. D" ~5 A- ]Manager are as follows:
+ r: O9 `( x: [, x& m* ]
1.        Space Roles and Responsibilities

a.   To ensure, at all times, that the venues listed below meet the  
appropriate standards, requirements and needs, and contributes in a  
4 b0 p; t1 Q. ?( ?# Xpositive way to the smooth operation and success of the individual  
' S  u7 Q# E9 E3 g4 {! |renter.
- ~; r( j" i9 Z·     Myer Horowitz Theatre
" j7 h& U7 J/ t0 G' y8 k·     Dinwoodie Lounge
·     SUB Stage
6 k  A4 R: ]& W* W
  D  l/ q/ e+ M+ ]* h1 x( cb.   This includes, but is not limited to, the following:
·     To plan the capital and supply expenditures to meet the  
production and facility requirements.
·     To ensure the day-to-day compliance of the venues with existing  
( z4 C  y2 b3 O8 psafety regulations and building policies.
! ]  g% ~' i6 TTo ensure that the maximum potential of renters is met.

2.        Marketing and Promotion
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9 v7 g" l' l- @5 za.   To develop and implement a marketing plan for the venues that  
focuses upon advertising and promoting the venue to faculty,  
6 \- M  f/ D+ v( ~: t: nstudents, and internal and external clients on an on-going basis.  
7 W6 d  @0 s* X  JThis strategy will include implementing and/or delegating the following:
·     To develop and maintain promotional materials, the Horowitz  
Theatre and SU Venues home page, newspaper and other advertising; to  
5 `* F/ k) G, J& ttake advantage of other internal and external advertising  
) X! M/ k5 _: ?5 T) [. K# gopportunities; and to develop press releases and other promotional  
literature on an ongoing basis.
·     To coordinate tours of the venues for potential renters.
. _+ ^& \8 o, ^. B) g·     To promote upcoming events in the Horowitz Theatre through the  
use of the Horowitz Theatre Home Page and the SU Events Calendar.
* E8 t9 ^) U( \- i0 _1 \7 Y) t·     To develop new external clients for the venues.
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3.        Staff and Supervisory Roles and Responsibilities
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5 h' b( j" J% W- h) Wa.   To ensure, at all times, that the venues are adequately and cost-
8 V1 t8 v  G2 C% k* u- m3 r; ^* v/ reffectively staffed, and that the staff utilized by or within the  
: m& V* Z; W: B9 t5 I* k; avenues meet the appropriate standards, requirements and needs, and  
/ l. |! h+ X$ u6 ccontribute in a positive way to the smooth operation and success of  
9 ?8 H  ~% S6 n) qthe renter´s events. This includes, but is not necessarily limited  
to, the following:
6 B+ k  J* A6 ^  Y3 C·     To be responsible, under the direction of the Manager of Venues  
and Programming, for all staff issues including hiring, disciplining,  
* F& \0 e8 p5 y7 n  Eevaluating and terminating, as necessary.
To ensure that the Horowitz Theatre is adequately supervised at  
3 j7 z( \% v. R0 b/ G# `. n; rall times, this includes the development and implementation of such  
schedules and rosters as may be necessary to ensure the effective and  
cost-effective supervision of the venues at all times during which it  
+ n/ ?3 u. _4 k# k9 n  j1 e1 V& Zis in operation or needs to be in operation.
·     To work with the Technical Director, when necessary, to ensure  
that an adequate and appropriate level of part-time staff exists to  
facilitate the smooth operation of the venues and to ensure all  
( V8 q: m6 e+ c1 Irenters needs are met.
* _- _) q/ `# d·     To work with the Technical Director to ensure that the skills  
and attitudes of all subordinate staff are appropriate in light of  
) D! D2 n. K& }6 a0 {the roles they must perform. This includes providing adequate and  
effective training (and re-training) in all applicable and  
appropriate areas, and ensuring that the Policy and Procedures manual  
is kep up-to-date at all times.
·     To ensure all staff are trained in and committed to providing  
) [. o0 h7 D1 M  x- Texcellent customer service to all renters.
5 h9 l* @: Z# k9 x( L·     To work with the Technical Director to arrange staff  
& _  ]* \1 D  T9 v" k. F2 d- R% ?scheduling.  To handle payroll related matters, under the guidance  
' Q8 T+ @, [/ v0 K) J( yand direction of the Manager of Venues and Programming, concerning  
the staff of the venues.
7 }1 [- T; c8 K- G; J. U) }: q·     Working with the Manager of Facilities and Operations to ensure  
the appropriate setup/tear down of each venue.
+ y: S5 X8 F9 Y. J8 u; S4 @9 p  X·     Working with the Manager of Programming and Venues to ensure  
# M8 x7 g0 Z. B' K2 Rthat additional requests such as licensed receptions are arranged.
$ F' Y4 B2 Q% i# s- F$ a! w3 ^
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% T- k+ k9 M5 v1 f* Q$ s8 u6 [3 N1 Z4.          Overall Financial Performance

8 Z8 A+ F5 `% [# _9 F' Va. To ensure, at all times, that the Financial and Administrative  
systems and processes utilized by or within the venues meet the  
- }1 i) J9 l* n- s5 P9 ?8 }" j! dappropriate standards, requirements and needs, and contribute in a  
positive way to the smooth operation and success of the venues. This  
includes, but is not necessarily limited to, the following:
1 B+ n# G, K9 P# O( F! M* q4 Q; l To provide input and expertise in the formulation of appropriate  
1 ~% t& J! ]5 j# ~2 l! Eoperating budgets covering the venues to the SU´s Manager of  
6 s: {  p; f! p7 [, P" w  bProgramming and Venues and to discuss and refine those budgets  
Manager of Programming and Venues, and Manager of Finance &  
' M% k/ i5 x6 A  h2 N7 EAdministration prior to their submission for final approval.
* J: L1 @9 n& H' m( V9 f4 v. W/ c, @·  To manage the venues in a manner which adequately and effectively  
- \8 \! _/ _% b, S) _% y! Vreflects the budgets approved for the venues and/or which reflects  
the best interests of the venues and the Students´ Union.
·  To function as the key player in the submission of financial and  
( W' N/ T( g9 e! y+ H( L# Wadministrative documentation covering the venues to be used in the  
compilation of monthly and annual financial statements, and such  
other reports as may be necessary.
·  To discuss those financial statements and other reports, together  
9 v% }- S( W+ f# M  Z1 Rwith all financial and administrative procedures, with the SU´s  
Manager of Programming and Venues and Manager of Finance &  
. v5 G/ z. P# `% k( XAdministration with a view to determining and implementing action  
aimed at improving the financial and/or functional effectiveness of  
  k) z! N. Z# W# x) q9 @the Horowitz Theatre.
9 y( Q! r$ U3 Q* b·  To ensure the existence of adequate, effective and accurate job  
1 v, N$ `8 D" s( m) ?costing systems to be used in connection with the determination and  
setting of appropriate prices for rental and staffing rates for  
events held in the Horowitz Theatre.
·  To develop accurate documentation to be used in connection with  
the billing clients, and to forward such documentation in a timely  
manner to the Accounting Department.
·  To recognize, address and handle all matters relating to financial  
. E0 Q+ C' |8 F0 B; [$ Zand administrative procedures and systems in a manner which reflects  
the requirements of the SU´s Manager of Programming and Venues and  
  ^* g! q- ~' u) Y/ \Manager of Finance and Administration, and in a manner which  
% D; [) W0 }- _/ W4 J6 u0 Econtributes positively to the smooth operation and success of the  
7 w" c9 b8 Q' m* g& ivenues.
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& A! I1 W$ C: P3 E1 Z5.          Overall Roles and Responsibilities
a.   To ensure, at all times, that the systems and processes used in  
renting the venues meet the appropriate standards, requirements and  
! N& P; O6 S3 K3 n6 N' n  E4 Bneeds, and contribute to the smooth operation and success of the  
venues. This includes, but is not limited to, the following:
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·  To recognize, develop and set in place such rental procedures as  
0 |6 m+ H( [1 u0 }! G) \* W" s! Bmay be necessary to ensure the smooth operation of the venues, this  
4 O9 R; q  q7 Z( u7 T6 z4 Sis to include but not necessarily be limited to systems and processes  
# k  j; p9 K% \, Q8 Din the areas of contracts, inventory management, contract evaluation,  
pricing, costing, equipment usage, rental/contract invoicing,  
together with such other systems and procedures as may be necessary  
to ensure the smooth, secure, efficient, cost-effective and  
; o$ |/ p% P: _5 A, Hfunctionally-effective operation of the Horowitz Theatre.
·  To recognize, develop and set in place such operational procedures  
as may be necessary to ensure the smooth, efficient and cost-
$ R9 E2 S: G$ b$ ~! T8 q, Meffective operation of the venues.
·  To negotiate rental lease agreements (contracts) relating to  
" z; }2 B: z- @4 @2 sdates, rates, staff and miscellaneous charges.
. \: w/ x% w* M- b·  To ensure that adequate inventory is available at all times and  
3 U5 z: a0 Q! s2 ]5 Athat such inventory is stored and issued in effective and secure ways.
·  To consult with renters as to facility issues in producing their  
particular event in the venues.
( t9 e8 M1 S8 _·  To provide the venues on-site staff with such documentation and  
supporting information as it may need to effectively fulfill the  
; e" X" i# V( T# p5 B: {% qroles they are to perform to ensure the success of the renter´s event.
! ^% w7 E, G/ b3 |* @+ O·  To produce quotes in respect to staffing costs for a particular  
, g3 t9 p: T' _! @rental with consultation with the Technical Director.
; Y, w: O9 q! g9 {. m0 Q$ K  M: F·  To ensure that all queries raised with the venues whether from the  
SU or renters, are promptly and effectively handled and adequately  
$ b, r8 _% W4 l6 ~% L5 N6 Panswered, and to ensure that such action as may be necessary in  
follow-up to such queries is taken in a timely manner.
To ensure that the venues and its capabilities are adequately,  
' a8 ^: P* i$ }effectively and cost-effectively advertised and promoted, and that  
the cost of such endeavors does not exceed the budgetary provision  
. F7 ~* \% R. H+ ^made for them unless prior approval is given by the Manager of  
# o' z" Y3 J/ Q/ M6 k/ B: xProgramming and Venues.
·  To act as an informed and knowledgeable resource in the case of  
significant challenges and/or problems surrounding the tasks of  
7 N" e! f! j7 M; I+ c8 Xmarketing, administration, operations, and any such other matters as  
may provide such challenges and/or problems.
·  To attend such meetings as may be required to support the smooth  
3 m+ n$ }: P. U! I/ voperation of the venues or the Students´ Union as a whole.
·  To perform other job-related duties as may be required by the  
Manager of Programming and Venues in order to ensure the smooth and  
secure operation of the venues.
, J# _9 S! w) ~. r! h4 I$ ?·  To recognize, address and handle all matters relating to overall  
' \; \+ i( ]* T- v$ ^4 U1 ]) i/ Ooperations in a manner which reflects the requirements of the SU´s  
! y6 q, \" k5 b+ J( fManager of Programming and Venues, and Manager of Finance and  
Administration, and in a manner which contributes positively to the  
smooth operation and success of the Horowitz Theatre.
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QUALIFICATIONS:
1)             Minimum two years related post secondary education, or  
5 R  }3 R& w# e  nan acceptable combination of education and experience.
2)             Supervisory experience.
* E3 m3 U4 |: |- H1 h/ b5 H/ a3)             Ability to create new initiatives with little or no  
supervision.
1 T  Q$ K# P9 U+ _: e/ L( Q4)             High level of creativity
9 o/ E3 ?# ?! o: _. g8 \, ]5)             Knowledge of budgeting and staffing procedures.
6)             Excellent organizational and communication skills and  
strong writing skills.
4 g2 n4 F# X( Q! ^3 H7)             Dynamic individual with experience in large group and  
4 r5 p/ {- d" Tone-on-one promotion.
             Ability to work with students, staff, University  
) q0 [' {; o% F' Ifaculty and administration with a dedication to providing excellent  
customer service.
/ I4 }6 U, p, |0 {Union exempt position
8 a+ }- t0 Q, I1 n0 q! s7 C, L& O8 v0 qJuly 6 2007
+ U8 r7 q/ P  v/ k. n0 ]; k/ t* @, `
4 w5 ]  |# l0 X+ X& D* L8 APlease state salary expectations

3 H! C* N5 o) K7 G$ q3 n% d& l0 VPlease apply in writing to: Val Stewart, Personnel Manager, Box 600  
Room 2-900 SUB, U of A Campus T6G 2J7 by 4pm Tuesday, July 17th 2007.